Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.
Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit
Our People
page to learn more about Tapestry's commitment to equity, inclusion, and diversity. Position Overview
The Assistant Store Manager at Coach demonstrates a high level of business acumen; delivering sales results through employee development and mentorship. Embodies a strategic mindset to deliver operational efficiencies. Ensures Coach’s standards and competencies are top of mind. Responsibilities
Sales : Understands organizational objectives and makes decisions in partnership with the Store Manager that align with Company priorities and values. Develops sales strategies, initiatives, and growth across all categories. Productivity Management: Holds the management team accountable for personal productivity and management contribution. Develops clienteling strategy; implements and monitors over time, to achieve business goals and objectives in partnership with the Store Manager. Acts as brand ambassador in the market/mall to drive loyalty and business. Resolves customer issues in a timely manner while being solution-oriented and forward-thinking. Builds trusting relationships with peers and team; acts as an advocate for the Brand. Ensures all daily tasks are completed without negatively impacting service of Coach standards. Welcomes feedback and adapts behaviors; creating short and long-term goals to achieve personal metrics and store performance. Operations
Evaluates performance of all team members and provides consistent and timely feedback. Resolves performance problems using appropriate communication, coaching, and counseling techniques. Adheres to all retail policies and procedures including POS and Operations. Recruits, interviews, on-boards, and works closely with Store Manager on strategies to maintain top talent. Demonstrates strong business acumen; strategically forecasts in partnership with Store Manager. Our Competencies for All Employees
Courage : Provides current, direct, complete, and actionable positive and corrective feedback to others. Creativity : Comes up with new and unique ideas; easily makes connections among previously unrelated notions. Customer Focus : Dedicated to meeting the expectations and requirements of internal and external customers. Drive for Results : Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers. Our Competencies for All People Managers
Strategic Agility : Sees ahead clearly; can anticipate future consequences and trends accurately. Developing Direct Reports and Others : Provides challenging and stretching tasks and assignments; holds frequent development discussions. Building Effective Teams : Blends people into teams when needed; creates strong morale and spirit in their team. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration.
Job Segment:
Brand Ambassador, Outside Sales, Retail Manager, Retail Operations, Store Manager, Marketing, Sales, Retail
#J-18808-Ljbffr
Our People
page to learn more about Tapestry's commitment to equity, inclusion, and diversity. Position Overview
The Assistant Store Manager at Coach demonstrates a high level of business acumen; delivering sales results through employee development and mentorship. Embodies a strategic mindset to deliver operational efficiencies. Ensures Coach’s standards and competencies are top of mind. Responsibilities
Sales : Understands organizational objectives and makes decisions in partnership with the Store Manager that align with Company priorities and values. Develops sales strategies, initiatives, and growth across all categories. Productivity Management: Holds the management team accountable for personal productivity and management contribution. Develops clienteling strategy; implements and monitors over time, to achieve business goals and objectives in partnership with the Store Manager. Acts as brand ambassador in the market/mall to drive loyalty and business. Resolves customer issues in a timely manner while being solution-oriented and forward-thinking. Builds trusting relationships with peers and team; acts as an advocate for the Brand. Ensures all daily tasks are completed without negatively impacting service of Coach standards. Welcomes feedback and adapts behaviors; creating short and long-term goals to achieve personal metrics and store performance. Operations
Evaluates performance of all team members and provides consistent and timely feedback. Resolves performance problems using appropriate communication, coaching, and counseling techniques. Adheres to all retail policies and procedures including POS and Operations. Recruits, interviews, on-boards, and works closely with Store Manager on strategies to maintain top talent. Demonstrates strong business acumen; strategically forecasts in partnership with Store Manager. Our Competencies for All Employees
Courage : Provides current, direct, complete, and actionable positive and corrective feedback to others. Creativity : Comes up with new and unique ideas; easily makes connections among previously unrelated notions. Customer Focus : Dedicated to meeting the expectations and requirements of internal and external customers. Drive for Results : Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers. Our Competencies for All People Managers
Strategic Agility : Sees ahead clearly; can anticipate future consequences and trends accurately. Developing Direct Reports and Others : Provides challenging and stretching tasks and assignments; holds frequent development discussions. Building Effective Teams : Blends people into teams when needed; creates strong morale and spirit in their team. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration.
Job Segment:
Brand Ambassador, Outside Sales, Retail Manager, Retail Operations, Store Manager, Marketing, Sales, Retail
#J-18808-Ljbffr
