Are you an experienced Credit Controller with a passion for reducing debt?
The key purpose of this role will be primarily to eliminate overdue debt incurred initially at branch level.
The role will involve working closely with Branch Practices to ensure they follow the correct process and procedures in the initial chasing of the outstanding debt.
The position is offered on a Fixed term Contract basis for 12 months.
Role Accountabilities
Regularly reviewing branch debt and providing support training where necessary to ensure they are effectively chasing debt. Proactively chase all accounts which have been referred by branches. Issuing Of Final Debt Letters. Negotiating payment plans where necessary. Managing and Reviewing payment plans. Escalation of accounts to In-house Pre-Litigation Recoveries Specialist or external Debt Collection Agency. Processing outstanding payments from clients issued by debit/credit cards and Prommt payments links via email or SMS. Liaising with Regional and Divisional Directors regarding outstanding debt. Resolving ticket queries raised on our central portal system. Running weekly debt reports for Divisional Managers. Assisting with account reconciliations for branches. Liaising with Insurance Companies on updates on insurance claims submitted. Assisting Debt Collection Agency with outstanding queries raised through their portal. Your Skills and Experience
Experience of working with high volume of queries, preferably multi-site. Excellent attention to detail and organisational skills. Proactive nature, good ability to investigate and resolve issues. Resilience and ability to challenge appropriately. Excellent email and letter writing skills. Confident and polite telephone manner. Ability to work using own initiative as well as within a team. Good working knowledge of Microsoft packages (SharePoint etc.). D365 experience would be an advantage but not essential. French/Spanish language skills would also be an advantage but not essential. About Us
Medivet is a leading veterinary care provider, with practices across the UK including a number of 24-hour veterinary centres and referral centres. We also have a growing presence overseas with practices in France, Germany and Spain. We’re proud to support a large, connected and growing community of colleagues who provide exceptional care that’s always there. This is as true for our colleagues as it is for our patients and clients. Being part of Medivet means being part of a forward-thinking and caring environment with the very best equipment and treatment options available. Why work here?
Medivet is a family of passionate, supportive and thoughtful veterinary professionals. We work as one team to support each other, grow the business, and make sure every pet receives the very best care. Get In Touch
Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.
#J-18808-Ljbffr
Regularly reviewing branch debt and providing support training where necessary to ensure they are effectively chasing debt. Proactively chase all accounts which have been referred by branches. Issuing Of Final Debt Letters. Negotiating payment plans where necessary. Managing and Reviewing payment plans. Escalation of accounts to In-house Pre-Litigation Recoveries Specialist or external Debt Collection Agency. Processing outstanding payments from clients issued by debit/credit cards and Prommt payments links via email or SMS. Liaising with Regional and Divisional Directors regarding outstanding debt. Resolving ticket queries raised on our central portal system. Running weekly debt reports for Divisional Managers. Assisting with account reconciliations for branches. Liaising with Insurance Companies on updates on insurance claims submitted. Assisting Debt Collection Agency with outstanding queries raised through their portal. Your Skills and Experience
Experience of working with high volume of queries, preferably multi-site. Excellent attention to detail and organisational skills. Proactive nature, good ability to investigate and resolve issues. Resilience and ability to challenge appropriately. Excellent email and letter writing skills. Confident and polite telephone manner. Ability to work using own initiative as well as within a team. Good working knowledge of Microsoft packages (SharePoint etc.). D365 experience would be an advantage but not essential. French/Spanish language skills would also be an advantage but not essential. About Us
Medivet is a leading veterinary care provider, with practices across the UK including a number of 24-hour veterinary centres and referral centres. We also have a growing presence overseas with practices in France, Germany and Spain. We’re proud to support a large, connected and growing community of colleagues who provide exceptional care that’s always there. This is as true for our colleagues as it is for our patients and clients. Being part of Medivet means being part of a forward-thinking and caring environment with the very best equipment and treatment options available. Why work here?
Medivet is a family of passionate, supportive and thoughtful veterinary professionals. We work as one team to support each other, grow the business, and make sure every pet receives the very best care. Get In Touch
Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.
#J-18808-Ljbffr
