JKS Restaurants are seeking a Guest Relations Manager to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Guest Relations Manager looking for a new role in an award-winning, critically acclaimed group.
The Group
JKS Restaurants was founded by siblings Jyotin, Karam and Sunaina Sethi in November 2008. The group has received critical acclaim and industry recognition since its inception, including 7 Michelin stars, 4 Michelin Bib Gourmands and one restaurant ranked in the World s 100 Best restaurants. The JKS portfolio currently includes Michelin Starred restaurants Trishna, Gymkhana, Kitchen Table, Sabor and Lyle s; as well as cult favourites Hoppers, BAO, Brigadiers, Berenjak, Plaza Khao Gaeng, Speedboat Bar, Bibi and Ambassadors Clubhouse. Pubs include The Cadogan Arms, the George and the Hound. JKS Restaurants offers a unique chance to either pursue a career in fine dining or develop within casual trend focused cuisine, with opportunities across all disciplines for those looking to progress their careers within a people focused, collaborative hospitality group.
The Position
As Guest Relations Manager, you will play a crucial role in ensuring that every guest enjoys a memorable and seamless experience. You will be responsible for managing booking experiences and creating an inviting atmosphere that reflects the unique charm of our venues. Key Responsibilities: Guest Experience Management: Ensure a warm and welcoming experience for guests from initial enquiry to confirmation Oversee the reservations system, guest comms and manage bookings efficiently to maximise capacity Personally engage with guests, addressing any concerns or special requests to enhance their experience Maintain and establish long lasting relationships with new and existing guests VIP Guest Relations: Manage
#J-18808-Ljbffr
The Group
JKS Restaurants was founded by siblings Jyotin, Karam and Sunaina Sethi in November 2008. The group has received critical acclaim and industry recognition since its inception, including 7 Michelin stars, 4 Michelin Bib Gourmands and one restaurant ranked in the World s 100 Best restaurants. The JKS portfolio currently includes Michelin Starred restaurants Trishna, Gymkhana, Kitchen Table, Sabor and Lyle s; as well as cult favourites Hoppers, BAO, Brigadiers, Berenjak, Plaza Khao Gaeng, Speedboat Bar, Bibi and Ambassadors Clubhouse. Pubs include The Cadogan Arms, the George and the Hound. JKS Restaurants offers a unique chance to either pursue a career in fine dining or develop within casual trend focused cuisine, with opportunities across all disciplines for those looking to progress their careers within a people focused, collaborative hospitality group.
The Position
As Guest Relations Manager, you will play a crucial role in ensuring that every guest enjoys a memorable and seamless experience. You will be responsible for managing booking experiences and creating an inviting atmosphere that reflects the unique charm of our venues. Key Responsibilities: Guest Experience Management: Ensure a warm and welcoming experience for guests from initial enquiry to confirmation Oversee the reservations system, guest comms and manage bookings efficiently to maximise capacity Personally engage with guests, addressing any concerns or special requests to enhance their experience Maintain and establish long lasting relationships with new and existing guests VIP Guest Relations: Manage
#J-18808-Ljbffr
