Job Title: Head of Business Continuity Job Code: 1241064
Skill Band: Risk Location: London
Head of Business Continuity Management
About the Job
The prime purpose of this role is to work with bank-wide stakeholders to develop the Bank's capability to recover its services and continue in the event of a disruption, and to ensure this capability is properly defined, documented and tested. What you'll be doing
Development and maintenance of the BCM framework: On-going development and maintenance of the BCM framework, in line with evolving industry practices and regulatory expectations. Ensure that the BCM framework is delivered across the international businesses, in adherence to the BCM Policy and Guidelines and socialised to the relevant stakeholders across the International. BCM planning Co-ordinating the identification of:
Critical Recovery Objectives, following disruption of individual processes, via the Business Impact Analysis; and Critical Recovery Objectives, following wide-spread disruption, via the Minimum Viable Bank process.
Review and challenge of the outputs of these various assessments, i.e. Business Impact Analysis; and the assessments of the Minimum Viable Bank. Work with each Department to develop both Business Continuity and Recovery Plans. These plans need to be proportionate with the significance of the activities undertaken by the Departments. Collate an end-to-end view to ensure that recovery can be achieved within an appropriate timescale for the Critical Recovery Objectives. BCM testing Develop a portfolio of regular testing of the BCM plans that is proportionate. This will involve Bank-wide testing of key infrastructure; desk-top scenario exercises; and drills, e.g. the regular testing of access to banking portals provided by the Bank's key nostro agents. Work with the Departments to identify gaps in recovery plans through testing and coordinate closure and, where necessary, escalation of these gaps. Business Continuity training Manage roll-out and training to all staff including the International business. Conduct assessments of compliance with regulatory requirements MAS BCM Guidelines. Any future comparable US regulations. Conduct due diligence for critical and high-risk suppliers of:
The 3rd parties' stated BCM arrangements; and The Bank's BCM arrangements if the 3rd party suffers both short-term disruption, and also long-term disruption, i.e. an exit plan.
Operational Resilience Work with Operational Resilience Co-ordinator to understand the Operational Resilience programme of work, particularly the recovery plans and timescales for Important Business Services. Attend Operational Resilience Oversight Forum. Crisis/Incident Management Design and author and deliver Crisis Management Team (Contingency Exco) exercises for the International. Complete, document and publish post exercise reports and identify and assess any additional training needs and ensure that any gaps in the Bank's ability to perform its mission critical functions are mitigated. Provide a CMT support capability for the Control and Command. BCM Culture and Awareness Delivery of staff awareness campaigns to promote full engagement by the business and support teams across all operational units in London and across the international business. Management and maintenance of the internal intranet site and other communication portals to 'push' intelligence about our recovery condition to staff and business managers. Design and conduct BCM related training workshops and provide thought leadership on BCM related matters. Conduct periodic presentations and training. Chair monthly BCM Forum. Reporting Providing updates to the Operational Risk Committee on the:
Effectiveness of the implementation of the BCM framework, e.g. the quality of plans; Status of BCM testing, and key findings; and Progress with remediating any deficiencies & issues.
What you'll need to be successful
The role involves close liaison with counterparts and colleagues across all business areas and support. The post holder will be a leader and an independent thinker with good analytical and communication skills. The post requires self-motivation and drive with creative ability to fulfil challenging business continuity requirements and support our corporate business objectives, in diverse environments and jurisdictions. Experience in a prior BCM role. Knowledge of Global Markets trading businesses front to back. Understanding of Technology Resilience to the level where you can interact with, and challenge technology sensibly. Understanding of risk and control.
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About the Job
The prime purpose of this role is to work with bank-wide stakeholders to develop the Bank's capability to recover its services and continue in the event of a disruption, and to ensure this capability is properly defined, documented and tested. What you'll be doing
Development and maintenance of the BCM framework: On-going development and maintenance of the BCM framework, in line with evolving industry practices and regulatory expectations. Ensure that the BCM framework is delivered across the international businesses, in adherence to the BCM Policy and Guidelines and socialised to the relevant stakeholders across the International. BCM planning Co-ordinating the identification of:
Critical Recovery Objectives, following disruption of individual processes, via the Business Impact Analysis; and Critical Recovery Objectives, following wide-spread disruption, via the Minimum Viable Bank process.
Review and challenge of the outputs of these various assessments, i.e. Business Impact Analysis; and the assessments of the Minimum Viable Bank. Work with each Department to develop both Business Continuity and Recovery Plans. These plans need to be proportionate with the significance of the activities undertaken by the Departments. Collate an end-to-end view to ensure that recovery can be achieved within an appropriate timescale for the Critical Recovery Objectives. BCM testing Develop a portfolio of regular testing of the BCM plans that is proportionate. This will involve Bank-wide testing of key infrastructure; desk-top scenario exercises; and drills, e.g. the regular testing of access to banking portals provided by the Bank's key nostro agents. Work with the Departments to identify gaps in recovery plans through testing and coordinate closure and, where necessary, escalation of these gaps. Business Continuity training Manage roll-out and training to all staff including the International business. Conduct assessments of compliance with regulatory requirements MAS BCM Guidelines. Any future comparable US regulations. Conduct due diligence for critical and high-risk suppliers of:
The 3rd parties' stated BCM arrangements; and The Bank's BCM arrangements if the 3rd party suffers both short-term disruption, and also long-term disruption, i.e. an exit plan.
Operational Resilience Work with Operational Resilience Co-ordinator to understand the Operational Resilience programme of work, particularly the recovery plans and timescales for Important Business Services. Attend Operational Resilience Oversight Forum. Crisis/Incident Management Design and author and deliver Crisis Management Team (Contingency Exco) exercises for the International. Complete, document and publish post exercise reports and identify and assess any additional training needs and ensure that any gaps in the Bank's ability to perform its mission critical functions are mitigated. Provide a CMT support capability for the Control and Command. BCM Culture and Awareness Delivery of staff awareness campaigns to promote full engagement by the business and support teams across all operational units in London and across the international business. Management and maintenance of the internal intranet site and other communication portals to 'push' intelligence about our recovery condition to staff and business managers. Design and conduct BCM related training workshops and provide thought leadership on BCM related matters. Conduct periodic presentations and training. Chair monthly BCM Forum. Reporting Providing updates to the Operational Risk Committee on the:
Effectiveness of the implementation of the BCM framework, e.g. the quality of plans; Status of BCM testing, and key findings; and Progress with remediating any deficiencies & issues.
What you'll need to be successful
The role involves close liaison with counterparts and colleagues across all business areas and support. The post holder will be a leader and an independent thinker with good analytical and communication skills. The post requires self-motivation and drive with creative ability to fulfil challenging business continuity requirements and support our corporate business objectives, in diverse environments and jurisdictions. Experience in a prior BCM role. Knowledge of Global Markets trading businesses front to back. Understanding of Technology Resilience to the level where you can interact with, and challenge technology sensibly. Understanding of risk and control.
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