IT Support Officer / Administrator (1st Line Support) £c25k+ Benefits
Location:
South East Job Reference:
ABJ6998 Type:
PERMANENT As an IT Support Officer, you will provide effective 1st line IT assistance across all aspects of the SME business. As IT support administrator, you will support the company's user base at a 1st and 2nd line support level, including desktops, laptops, mobile devices, printers, telephone systems, and other endpoint devices. Onsite Key Responsibilities: Installing, configuring, and maintaining Windows 10 and Windows 11 desktop environments. Provide 1st and 2nd line IT support for users via the IT Service Desk. Support end users in a physical and virtualised (VMWare) environment. Configuration & installation of hardware & software for desktop and mobile devices. Ensure all communication systems provide a seamless service and aim to resolve incidents as promptly as possible. Administer user accounts on AD and Exchange, as well as amend and maintain permissions across file storage to ensure security levels and access to restricted and confidential information is set appropriately. Flexibility to travel when needed between locations and provide remote support to other offices. Support the existing Enterprise messaging (Microsoft Exchange) & unified communication systems (Mitel). Carry out any reasonable duties as identified by your line manager or team leader. Positively represent the company to our customers and suppliers. Ensure compliance with our ISO standards. Fully participate in the company's performance management and development programmes. Maximise own ability to produce quality work, on time, and to brief, utilising best skills and available technology. Ensure compliance with health and safety requirements. Knowledge/Skills/Experience: Background in IT in relevant fields (e.g. Information Systems, Information Technology, Applied Networking, System Administration). Experience with Windows 10 and Windows 11, VMWare. Familiarity with Microsoft Exchange. Experience with desktops, laptops, mobile devices, printers, and telephone systems. Some commercial experience in an SME organisation. To Apply:
Please contact Alison Basson, job ref ABJ6998 on 07814547440 or preferably apply to the provided email address.
#J-18808-Ljbffr
South East Job Reference:
ABJ6998 Type:
PERMANENT As an IT Support Officer, you will provide effective 1st line IT assistance across all aspects of the SME business. As IT support administrator, you will support the company's user base at a 1st and 2nd line support level, including desktops, laptops, mobile devices, printers, telephone systems, and other endpoint devices. Onsite Key Responsibilities: Installing, configuring, and maintaining Windows 10 and Windows 11 desktop environments. Provide 1st and 2nd line IT support for users via the IT Service Desk. Support end users in a physical and virtualised (VMWare) environment. Configuration & installation of hardware & software for desktop and mobile devices. Ensure all communication systems provide a seamless service and aim to resolve incidents as promptly as possible. Administer user accounts on AD and Exchange, as well as amend and maintain permissions across file storage to ensure security levels and access to restricted and confidential information is set appropriately. Flexibility to travel when needed between locations and provide remote support to other offices. Support the existing Enterprise messaging (Microsoft Exchange) & unified communication systems (Mitel). Carry out any reasonable duties as identified by your line manager or team leader. Positively represent the company to our customers and suppliers. Ensure compliance with our ISO standards. Fully participate in the company's performance management and development programmes. Maximise own ability to produce quality work, on time, and to brief, utilising best skills and available technology. Ensure compliance with health and safety requirements. Knowledge/Skills/Experience: Background in IT in relevant fields (e.g. Information Systems, Information Technology, Applied Networking, System Administration). Experience with Windows 10 and Windows 11, VMWare. Familiarity with Microsoft Exchange. Experience with desktops, laptops, mobile devices, printers, and telephone systems. Some commercial experience in an SME organisation. To Apply:
Please contact Alison Basson, job ref ABJ6998 on 07814547440 or preferably apply to the provided email address.
#J-18808-Ljbffr
