The Radiology Department has a vacancy for a full-time, keen and friendly individual to join our enthusiastic and dedicated team. We are based at both Southport and Ormskirk & District General Hospitals.
The post holder will work with a team of clerical staff booking on diagnostic imaging appointments, and meeting booking and waiting time targets nationally and locally.
A good level of computer literacy is required along with excellent interpersonal skills.
Shortlisted candidates will be notified via e-mail. Please expect all future correspondence relating to your application via e-mail; therefore please check your e-mail account on a regular basis. If you do not hear from us within four weeks of the closing date consider that you have not been shortlisted on this occasion. We reserve the right to bring forward the closing date should we have an overwhelming response to this advert.
To be a member of the Radiology access and booking team that provides comprehensive, high-quality outpatient and waiting list management services for the Radiology Department.
To manage a number of specialty patient lists operating in accordance with the Trust's Access Policy and in line with National Targets ensuring efficient and effective use of outpatient sessions and intervention sessions.
Exercise initiative and use independent judgement, knowledge and analysis to book patients, dependent on their individual clinical needs and their complexity. Work in a demanding and sometimes hostile environment dealing with complex and sensitive information on a daily basis.
Provide an information and communication link between the patient and their Radiology attendance or admission to hospital.
KEY DUTIES To provide a comprehensive inpatient and outpatient service to patients. The post will also support through each of the clerical areas (excluding medical secretaries) within the Radiology department to enable cover in all respects of the service.
To be named contact point liaising with patients, relatives and/or carers as well as medical representatives, GP’s, nursing staff, surgical team, and support services to ensure the appointment or admission is appropriately planned and managed. This can be face to face, over the telephone, in writing or electronic.
Accurate addition of patients to the waiting list ensuring any relevant notes recorded.
To provide advice to patients with matters relating to their appointment, ward admission (pre and post interventional guidance) and with regard to their position on the waiting list.
To slot fill multiple interventional procedure lists up to six weeks in advance, using clinical knowledge, medical terminology and information to meet the patients’ 18-week, diagnostic, cancer and/or 28-day rescheduling targets.
Ensure that with effective planning and organisation the Modality lists are utilised to their maximum potential which requires taking into account specific patient needs, cancelling/rescheduling patients, replacing short notice cancellations, liaising with the Radiologists and Sonographers.
Identify, attempt to resolve, and pre-empt situations which may result in a breach of Radiology targets. Regularly analyse waiting list information to ensure compliance with national waiting time standards and escalate in a timely manner any requirements for additional capacity to ensure patients are treated within waiting time standards.
To work flexibly according to the needs of the service including covering for colleagues during periods of leave.
To book Rehydration patients liaising with F Ward and 10B along with Bed Managers in the case of patients being put on ‘stand-by’ or cancelled due to extraneous circumstances (i.e. bed unavailability).
Ensure that all patients are placed on CRIS (Radiology system) with information and records updated and maintained.
Efficiently manage CT colon referrals ensuring the correct delivery of preparation instructions for the exam and advise on the patients collecting of Gastrographin with pre-appointment preparation instructions.
Personal Responsibilities The post holder will be required to undertake mandatory training and is responsible for keeping this training up to date.
The post holder will have an appraisal of performance each year and will be responsible for agreeing a development plan in line with the Trust’s PDR system in agreement with their manager or immediate supervisor. The development plan will be reviewed each year.
The Trust will provide assistance and agreed development to enable the post holder to achieve their objectives and standards in line with the development plan.
If the post holder feels he/she is not achieving their objective as agreed in the development plan they will bring it to the attention of their supervisor or manager at the earliest opportunity.
Prioritise own workload on a daily basis while recognising when it is appropriate to escalate to manager.
To understand, contribute, implement, and apply knowledge of relevant procedures and knowledge of how to resolve non-routine problems.
Assist in the training and induction of new staff and provide continuous support with regards to the co-ordination of their workload.
Participate in the cover of work colleagues during their absences or at other times when required.
Required to contribute to service/department meetings giving progress reports on activity for each consultant and reduction of wait times.
This advert closes on Friday 17 Jan 2025. Proud member of the Disability Confident employer scheme
#J-18808-Ljbffr
The post holder will work with a team of clerical staff booking on diagnostic imaging appointments, and meeting booking and waiting time targets nationally and locally.
A good level of computer literacy is required along with excellent interpersonal skills.
Shortlisted candidates will be notified via e-mail. Please expect all future correspondence relating to your application via e-mail; therefore please check your e-mail account on a regular basis. If you do not hear from us within four weeks of the closing date consider that you have not been shortlisted on this occasion. We reserve the right to bring forward the closing date should we have an overwhelming response to this advert.
To be a member of the Radiology access and booking team that provides comprehensive, high-quality outpatient and waiting list management services for the Radiology Department.
To manage a number of specialty patient lists operating in accordance with the Trust's Access Policy and in line with National Targets ensuring efficient and effective use of outpatient sessions and intervention sessions.
Exercise initiative and use independent judgement, knowledge and analysis to book patients, dependent on their individual clinical needs and their complexity. Work in a demanding and sometimes hostile environment dealing with complex and sensitive information on a daily basis.
Provide an information and communication link between the patient and their Radiology attendance or admission to hospital.
KEY DUTIES To provide a comprehensive inpatient and outpatient service to patients. The post will also support through each of the clerical areas (excluding medical secretaries) within the Radiology department to enable cover in all respects of the service.
To be named contact point liaising with patients, relatives and/or carers as well as medical representatives, GP’s, nursing staff, surgical team, and support services to ensure the appointment or admission is appropriately planned and managed. This can be face to face, over the telephone, in writing or electronic.
Accurate addition of patients to the waiting list ensuring any relevant notes recorded.
To provide advice to patients with matters relating to their appointment, ward admission (pre and post interventional guidance) and with regard to their position on the waiting list.
To slot fill multiple interventional procedure lists up to six weeks in advance, using clinical knowledge, medical terminology and information to meet the patients’ 18-week, diagnostic, cancer and/or 28-day rescheduling targets.
Ensure that with effective planning and organisation the Modality lists are utilised to their maximum potential which requires taking into account specific patient needs, cancelling/rescheduling patients, replacing short notice cancellations, liaising with the Radiologists and Sonographers.
Identify, attempt to resolve, and pre-empt situations which may result in a breach of Radiology targets. Regularly analyse waiting list information to ensure compliance with national waiting time standards and escalate in a timely manner any requirements for additional capacity to ensure patients are treated within waiting time standards.
To work flexibly according to the needs of the service including covering for colleagues during periods of leave.
To book Rehydration patients liaising with F Ward and 10B along with Bed Managers in the case of patients being put on ‘stand-by’ or cancelled due to extraneous circumstances (i.e. bed unavailability).
Ensure that all patients are placed on CRIS (Radiology system) with information and records updated and maintained.
Efficiently manage CT colon referrals ensuring the correct delivery of preparation instructions for the exam and advise on the patients collecting of Gastrographin with pre-appointment preparation instructions.
Personal Responsibilities The post holder will be required to undertake mandatory training and is responsible for keeping this training up to date.
The post holder will have an appraisal of performance each year and will be responsible for agreeing a development plan in line with the Trust’s PDR system in agreement with their manager or immediate supervisor. The development plan will be reviewed each year.
The Trust will provide assistance and agreed development to enable the post holder to achieve their objectives and standards in line with the development plan.
If the post holder feels he/she is not achieving their objective as agreed in the development plan they will bring it to the attention of their supervisor or manager at the earliest opportunity.
Prioritise own workload on a daily basis while recognising when it is appropriate to escalate to manager.
To understand, contribute, implement, and apply knowledge of relevant procedures and knowledge of how to resolve non-routine problems.
Assist in the training and induction of new staff and provide continuous support with regards to the co-ordination of their workload.
Participate in the cover of work colleagues during their absences or at other times when required.
Required to contribute to service/department meetings giving progress reports on activity for each consultant and reduction of wait times.
This advert closes on Friday 17 Jan 2025. Proud member of the Disability Confident employer scheme
#J-18808-Ljbffr
