Block Manager, St Albans AL1 - Hybrid options available
An exciting opportunity has arisen within our Residential Block Management Department for a new Block Manager to join our friendly vibrant award-winning company. They are looking for an experienced and proactive Block Manager to manage a portfolio of residential blocks in St Albans. The successful candidate will ensure the properties are well-maintained, while building strong relationships with residents, contractors, and stakeholders. This role requires excellent communication, organisation, and problem-solving skills, along with a solid understanding of property management and relevant legislation. The position would suit a person with a strong record of customer service with a positive friendly outlook. The candidate will need to have 2 years’ experience in the Block Management Industry, either as a Block Manager or an Assistant Block Manager looking to take the next step.
Reporting to the Head of Block Management, key responsibilities will be:
Property Management : Oversee the daily management of residential blocks, conducting regular site inspections and ensuring the upkeep of communal areas. Budget Management : Prepare and manage service charge budgets, monitor expenditure, and ensure costs are controlled within the agreed budget. Maintenance & Repairs : Coordinate and manage repairs and maintenance works, working with contractors to ensure high standards and timely completion. Section 20 Major Works Projects : Oversee and manage Section 20 consultations and coordination of major works projects, ensuring full compliance with legal requirements, managing tenders, and liaising with contractors and residents throughout the process. Ensure effective communication and project delivery within agreed timelines and budgets. Resident Liaison : Act as the main point of contact for residents, responding to queries and addressing concerns efficiently. Compliance : Ensure that all properties comply with relevant legislation, including health and safety regulations, fire risk assessments, and leasehold obligations. Service Charge Management : Issue service charge demands, manage arrears, and oversee all aspects of service charge accounting. Meetings & Reporting : Organise and attend AGMs, board meetings, and other relevant meetings. Prepare and present reports on property performance, maintenance schedules, and financial matters. Contractor Management : Manage contracts with suppliers and contractors, ensuring performance standards are met for services such as cleaning, security, and landscaping. Insurance : Handle property insurance claims and renewals, ensuring adequate cover is in place for all blocks. LPE1 and Related Documentation : Complete and process LPE1 (Leasehold Property Enquiries) forms and other relevant documentation for property sales and transfers, ensuring accuracy and timely responses to enquiries from solicitors and managing agents. Skills and Qualifications
Experience : Proven experience in block or property management, preferably managing residential blocks. Knowledge : A strong understanding of property management legislation, such as the Landlord and Tenant Act, health and safety regulations, and leasehold management. Communication : Excellent verbal and written communication skills, with the ability to manage relationships with residents, contractors, and stakeholders. Financial Acumen : Experience managing service charge budgets and preparing financial reports. IT Proficiency : Competent in using property management software and Microsoft Office (Word, Excel, Outlook). Problem-solving : A proactive approach to resolving issues and complaints. Attention to Detail : Strong organisational skills and the ability to manage multiple tasks and priorities. Desirable
IRPM or RICS qualification (or working towards). Experience managing insurance claims and renewals. Familiarity with property management software. Hours:
Week 1: 8.45am to 5.15pm for 3 days, with 2 days working 8.45am to 6pm. Week 2: 8.45am to 5.15pm for 2 days, with 3 days working 8.45am to 6pm. There may be occasional evening meetings as required. Hybrid working arrangement dependent on experience after successful probation. Benefits:
28 days annual leave. Hybrid working arrangement available: 3 days in the office, 2 days working from home following the completion of the probationary period. Pension scheme. Free city centre parking. Career development and training opportunities. Salary:
£30,000 - £35,000 doe If this role is of interest to you and you have the necessary role requirements, please submit your most up to date CV and contact details to Louise Foster at Roundpegs Property Recruitment today. Due to the high volume of enquiries that we receive, we are not always able to respond to all CVs. If you have not received a response within one week, please assume that your application has been unsuccessful in this instance. Thank you for your interest in Roundpegs Recruitment. If you are already registered with Roundpegs Recruitment, please express your interest in this role to your consultant.
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Property Management : Oversee the daily management of residential blocks, conducting regular site inspections and ensuring the upkeep of communal areas. Budget Management : Prepare and manage service charge budgets, monitor expenditure, and ensure costs are controlled within the agreed budget. Maintenance & Repairs : Coordinate and manage repairs and maintenance works, working with contractors to ensure high standards and timely completion. Section 20 Major Works Projects : Oversee and manage Section 20 consultations and coordination of major works projects, ensuring full compliance with legal requirements, managing tenders, and liaising with contractors and residents throughout the process. Ensure effective communication and project delivery within agreed timelines and budgets. Resident Liaison : Act as the main point of contact for residents, responding to queries and addressing concerns efficiently. Compliance : Ensure that all properties comply with relevant legislation, including health and safety regulations, fire risk assessments, and leasehold obligations. Service Charge Management : Issue service charge demands, manage arrears, and oversee all aspects of service charge accounting. Meetings & Reporting : Organise and attend AGMs, board meetings, and other relevant meetings. Prepare and present reports on property performance, maintenance schedules, and financial matters. Contractor Management : Manage contracts with suppliers and contractors, ensuring performance standards are met for services such as cleaning, security, and landscaping. Insurance : Handle property insurance claims and renewals, ensuring adequate cover is in place for all blocks. LPE1 and Related Documentation : Complete and process LPE1 (Leasehold Property Enquiries) forms and other relevant documentation for property sales and transfers, ensuring accuracy and timely responses to enquiries from solicitors and managing agents. Skills and Qualifications
Experience : Proven experience in block or property management, preferably managing residential blocks. Knowledge : A strong understanding of property management legislation, such as the Landlord and Tenant Act, health and safety regulations, and leasehold management. Communication : Excellent verbal and written communication skills, with the ability to manage relationships with residents, contractors, and stakeholders. Financial Acumen : Experience managing service charge budgets and preparing financial reports. IT Proficiency : Competent in using property management software and Microsoft Office (Word, Excel, Outlook). Problem-solving : A proactive approach to resolving issues and complaints. Attention to Detail : Strong organisational skills and the ability to manage multiple tasks and priorities. Desirable
IRPM or RICS qualification (or working towards). Experience managing insurance claims and renewals. Familiarity with property management software. Hours:
Week 1: 8.45am to 5.15pm for 3 days, with 2 days working 8.45am to 6pm. Week 2: 8.45am to 5.15pm for 2 days, with 3 days working 8.45am to 6pm. There may be occasional evening meetings as required. Hybrid working arrangement dependent on experience after successful probation. Benefits:
28 days annual leave. Hybrid working arrangement available: 3 days in the office, 2 days working from home following the completion of the probationary period. Pension scheme. Free city centre parking. Career development and training opportunities. Salary:
£30,000 - £35,000 doe If this role is of interest to you and you have the necessary role requirements, please submit your most up to date CV and contact details to Louise Foster at Roundpegs Property Recruitment today. Due to the high volume of enquiries that we receive, we are not always able to respond to all CVs. If you have not received a response within one week, please assume that your application has been unsuccessful in this instance. Thank you for your interest in Roundpegs Recruitment. If you are already registered with Roundpegs Recruitment, please express your interest in this role to your consultant.
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