Director, Port Services
Journey with us!
Combine your career goals and sense of adventure by joining our incredible team of employees at
Royal Caribbean Group . We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world. Royal Caribbean Group’s Port Services Team has an exciting career opportunity for a full-time Director, Port Services APAC reporting to VP Port Services. Position Summary: The Director of Port Services APAC has overall operational and financial responsibility for all Guest Port Services and Port Operations in the assigned regions: Northeast Asia, Southeast Asia, Australia, New Zealand and Pacific. This position leads the team of Port Operation Managers and Account manager(s) to manage all port agencies and the ground handlers in the APAC region, ensuring that all port and ship services for the Royal Caribbean International and Celebrity Cruises brands are achieved in a timely and professional manner according to established department and corporate standards. Essential Duties and Responsibilities: Develop goals, strategies and optimum approaches for overall operations. Collaborate with Department senior management to craft department strategic goals and objectives for both areas of Operations. Manage Port Ops and GPS team to ensure port readiness for call or turn operations. Leads port development and readiness requirements in Asia. Oversees all Port related projects and acts as a liaison between various departments. Ensures team is developing turnaround programs and contingency planning in relevant ports. Monitors and evaluate turnaround operations through site inspections and guest feedback. Leads the local team to develop the customized and optimized check-in/boarding process for the Asia market. Maintains good-standing relationships with port authorities and negotiates with vendors for best operational terms. Identifies and enacts process improvements to improve operational efficiencies. Represents and speaks for the best interest of the company and the industry. Leads the Port Ops and GPS Team to explore operational improvements and financial opportunities. Emergency and Crisis Management: Responds to crises involving ship operations and participates in planning and execution of crisis response plans. Works with various government agencies during emergencies to create appropriate contingency plans. Supports the development of shoreside port Safety Plans. Qualifications, Knowledge and Skills: Minimum of 10 years of experience in operations and/or logistics. Bachelor's Degree from four-year college or university; MBA preferred. Proven management experience of minimum 5 years. Strong experience in finance and operations is imperative. Must have in-depth knowledge of Immigration and Customs laws. Exceptional interpersonal and communication skills are required. Requires working knowledge of personal computers within a Windows environment. We know there's a lot to consider.
As you go through the application process, our recruiters will be glad to provide guidance and answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon! It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of any characteristic protected by law.
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Journey with us!
Combine your career goals and sense of adventure by joining our incredible team of employees at
Royal Caribbean Group . We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world. Royal Caribbean Group’s Port Services Team has an exciting career opportunity for a full-time Director, Port Services APAC reporting to VP Port Services. Position Summary: The Director of Port Services APAC has overall operational and financial responsibility for all Guest Port Services and Port Operations in the assigned regions: Northeast Asia, Southeast Asia, Australia, New Zealand and Pacific. This position leads the team of Port Operation Managers and Account manager(s) to manage all port agencies and the ground handlers in the APAC region, ensuring that all port and ship services for the Royal Caribbean International and Celebrity Cruises brands are achieved in a timely and professional manner according to established department and corporate standards. Essential Duties and Responsibilities: Develop goals, strategies and optimum approaches for overall operations. Collaborate with Department senior management to craft department strategic goals and objectives for both areas of Operations. Manage Port Ops and GPS team to ensure port readiness for call or turn operations. Leads port development and readiness requirements in Asia. Oversees all Port related projects and acts as a liaison between various departments. Ensures team is developing turnaround programs and contingency planning in relevant ports. Monitors and evaluate turnaround operations through site inspections and guest feedback. Leads the local team to develop the customized and optimized check-in/boarding process for the Asia market. Maintains good-standing relationships with port authorities and negotiates with vendors for best operational terms. Identifies and enacts process improvements to improve operational efficiencies. Represents and speaks for the best interest of the company and the industry. Leads the Port Ops and GPS Team to explore operational improvements and financial opportunities. Emergency and Crisis Management: Responds to crises involving ship operations and participates in planning and execution of crisis response plans. Works with various government agencies during emergencies to create appropriate contingency plans. Supports the development of shoreside port Safety Plans. Qualifications, Knowledge and Skills: Minimum of 10 years of experience in operations and/or logistics. Bachelor's Degree from four-year college or university; MBA preferred. Proven management experience of minimum 5 years. Strong experience in finance and operations is imperative. Must have in-depth knowledge of Immigration and Customs laws. Exceptional interpersonal and communication skills are required. Requires working knowledge of personal computers within a Windows environment. We know there's a lot to consider.
As you go through the application process, our recruiters will be glad to provide guidance and answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon! It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of any characteristic protected by law.
#J-18808-Ljbffr
