NVQ 3 in Business Administration or similar relevant qualification or equivalent competence acquired by experience and willingness to undertake NVQ 3 Business Administration qualification under the Trust Apprenticeship Scheme.
Experience and Knowledge:
Experience of working within a team. Able to organise and maintain a busy office/admin team. Experience of administrative systems and office procedures. Experience of administration in a clinical setting. Experience in activities such as answering queries, progress chasing, and task-related problem solving, acquired through experience and training to Vocational Level 3 or equivalent. Experience of supporting senior staff such as Medical Consultants.
Skills and Abilities:
Good IT skills, competent in Word, Excel, and PowerPoint. Dexterity coordination for keyboard skills or equivalent. Excellent communication skills, both verbal and written. Ability to take and convey clear messages. Ability to work under some pressure. Ability to work without direct supervision. Plan and prioritise own workload. Diary management.
Other Requirements:
Empathy for individuals who have experienced mental health problems and the ability to cope with behaviour which may be challenging at times.
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