We are seeking full-time and part-time medical receptionists to join our team at the surgery, due to our continued increase in volume of calls and new patient registrations.
This role involves 95% phone-based work and a small amount of administration related to the calls taken.
All shifts will be based at Bushey. This will require working set shifts and days according to Surgery requirements and a minimum of 3 half days. A commitment to a full 2-week training programme will be required on acceptance of this role.
General practice is a challenging environment that requires a calm and caring approach with the ability to work under pressure. The ideal candidate will be a highly motivated team player who has customer service/patient experience and offers excellent communication skills.
Main duties of the job
Ability to work in a polite, confidential and discreet manner, respecting patients and colleagues at all times. Experience of working with the general public, being sensitive and empathic in distressing situations. Ability to work as part of a team. Call centre experience is an advantage. Strong IT and administration skills, with a high level of accuracy and attention to detail. Positive can-do attitude and able to work as part of a team. A background in general practice would be an advantage, but is not essential. Some flexibility is required, as you will sometimes need to work additional or alternative hours to cover for colleagues. About us
Attenborough Surgery is a long-established, award-winning, forward-thinking GP practice. We have a practice list size of approximately 30,000 patients and are based over 4 surgery sites within 15 minutes drive of each other, serving the population of Bushey and Watford. We are 5 minutes drive from junction 5 of the M1. We are a single practice primary care network and a well-established training practice, respected for our collaborative working, training, teaching, and personal development within our team. Job responsibilities
If you would like to find out more information about this role, please do not hesitate to get in contact with us. Person Specification
Qualifications
None Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Attenborough Surgery, Bushey Medical Centre
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Ability to work in a polite, confidential and discreet manner, respecting patients and colleagues at all times. Experience of working with the general public, being sensitive and empathic in distressing situations. Ability to work as part of a team. Call centre experience is an advantage. Strong IT and administration skills, with a high level of accuracy and attention to detail. Positive can-do attitude and able to work as part of a team. A background in general practice would be an advantage, but is not essential. Some flexibility is required, as you will sometimes need to work additional or alternative hours to cover for colleagues. About us
Attenborough Surgery is a long-established, award-winning, forward-thinking GP practice. We have a practice list size of approximately 30,000 patients and are based over 4 surgery sites within 15 minutes drive of each other, serving the population of Bushey and Watford. We are 5 minutes drive from junction 5 of the M1. We are a single practice primary care network and a well-established training practice, respected for our collaborative working, training, teaching, and personal development within our team. Job responsibilities
If you would like to find out more information about this role, please do not hesitate to get in contact with us. Person Specification
Qualifications
None Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Attenborough Surgery, Bushey Medical Centre
#J-18808-Ljbffr
