Work independently in a safe manner on customer sites, communicating well with customers and internal colleagues. Communicate regularly with the service desk and provide accurate reports. Brief customers on the practical use and maintenance of equipment, recommending the purchase of new or replacement products as appropriate. Ensure that maintenance, installation, and repair of 2v cells/batteries and industrial chargers at customer sites are carried out to agreed standards and technical specifications. Respond to breakdowns, carry out necessary fault diagnosis and repair, submitting accurate reports via the Motivity reporting system. Ensure that any goods returned have the correct labelling/paperwork and are entered onto any necessary logs. Comply with H&S, ISO9001/14001, and Safe Contractor systems, ensuring that procedures are always followed. Carry out risk assessments on-site and complete any health and safety paperwork/inductions required by the customer. Maintain van stocks and tools, ensuring the van is always kept clean and tidy, reporting any faults. Skills and Qualifications:
Physically fit (heavy lifting involved). Able to work on own initiative and be self-motivated. Flexible, adaptable, and dependable. Driver’s licence essential. Knowledge of 2-volt cells, batteries, and battery chargers essential. Basic AC knowledge with the ability to test AC circuits and install battery chargers. Ability to work with a team or as a lone worker.
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