London North West University Healthcare NHS Trust
The role of the Endoscopy Team Leader is to ensure a smooth running department where 30 thousand patients are scheduled per year. The post holder is responsible for managing a team across the 3 trust sites, leading, coordinating rota, covering annual leave, and managing sickness. Responsibilities will include working closely with the training leads to deliver internal, national, and international endoscopy training. Supervisor/team and patient coordinator responsibilities will have to work in line with response to stakeholder and JAG requirements. The post holder may be required to work across sites to meet the service's needs. This role entails operational decision-making skills, the ability to work autonomously using own initiative, and within the team in the development and delivery of the diagnostic and treatment service. This role also entails providing support to the pre-assessment, EROS, and endoscopy administration and clinical staff. The post holder will be expected to utilize designated operational practices within the specified endoscopy reporting systems/GCIS/ICS etc. This role will also include ensuring funding states for patients from Wales, Scotland, Northern Ireland, and overseas. It is expected that the post holder is highly computer literate, highly experienced within the hospital administrative setting with knowledge and evidence of medical terminology, educated to a level required to perform the role or equivalent experience. Main Duties of the Job
KEY RESPONSIBILITIES Liaise with the endoscopy department and pre-assessment team to ensure that endoscopy lists are appropriately booked. Actively monitor waiting times targets and escalate risks relating to patient pathways and waiting times to the lead specialist nurse, service manager, and clinical manager. Ensure management of patient activity and special requests within endoscopy service are followed up in a timely fashion. Oversee preparation for the next day admission patient/subject notes retrieval, prepared documents for nursing staff, and tracking of patient's progress within the pre-assessment pathway. Support the provision of general and basic advice to patient/subject queries and refer clinical-related queries to Nurses/relevant staff. Arrange regular meetings to discuss the service and address capacity and pathway improvements. Assist in audit and data collection relating to the JAG/GRS. For full role responsibilities and duties please see attached Job Description and Person Specification. About Us
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow, and beyond. Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people. Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK. St Mark's Hospital: an internationally renowned specialist centre for bowel disease. Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as a 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice. Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre. We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public. Person Specification
Experience
Ability to prioritize effectively in the face of competing demands and work under pressure to strict deadlines. Full range of IT skills including Excel and PowerPoint. Education/Qualifications, Knowledge & Experience, Skills, Abilities and Attributes, HEART Values
Educated to first degree level or equivalent in Information Technology. Experience in managing a team. Understanding of Microsoft Access knowledge. Experience of complex IT systems and their management. Strong leadership, negotiation, and influencing skills with the ability to motivate and engage individuals and teams. Demonstrate commitment to Trust HEART values - Honesty, Equality, Accountability, Respect, and Teamwork. Experience of working in an Endoscopy environment. Awareness of management processes within the NHS. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer Name
London North West University Healthcare NHS Trust
#J-18808-Ljbffr
The role of the Endoscopy Team Leader is to ensure a smooth running department where 30 thousand patients are scheduled per year. The post holder is responsible for managing a team across the 3 trust sites, leading, coordinating rota, covering annual leave, and managing sickness. Responsibilities will include working closely with the training leads to deliver internal, national, and international endoscopy training. Supervisor/team and patient coordinator responsibilities will have to work in line with response to stakeholder and JAG requirements. The post holder may be required to work across sites to meet the service's needs. This role entails operational decision-making skills, the ability to work autonomously using own initiative, and within the team in the development and delivery of the diagnostic and treatment service. This role also entails providing support to the pre-assessment, EROS, and endoscopy administration and clinical staff. The post holder will be expected to utilize designated operational practices within the specified endoscopy reporting systems/GCIS/ICS etc. This role will also include ensuring funding states for patients from Wales, Scotland, Northern Ireland, and overseas. It is expected that the post holder is highly computer literate, highly experienced within the hospital administrative setting with knowledge and evidence of medical terminology, educated to a level required to perform the role or equivalent experience. Main Duties of the Job
KEY RESPONSIBILITIES Liaise with the endoscopy department and pre-assessment team to ensure that endoscopy lists are appropriately booked. Actively monitor waiting times targets and escalate risks relating to patient pathways and waiting times to the lead specialist nurse, service manager, and clinical manager. Ensure management of patient activity and special requests within endoscopy service are followed up in a timely fashion. Oversee preparation for the next day admission patient/subject notes retrieval, prepared documents for nursing staff, and tracking of patient's progress within the pre-assessment pathway. Support the provision of general and basic advice to patient/subject queries and refer clinical-related queries to Nurses/relevant staff. Arrange regular meetings to discuss the service and address capacity and pathway improvements. Assist in audit and data collection relating to the JAG/GRS. For full role responsibilities and duties please see attached Job Description and Person Specification. About Us
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow, and beyond. Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people. Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK. St Mark's Hospital: an internationally renowned specialist centre for bowel disease. Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as a 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice. Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre. We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public. Person Specification
Experience
Ability to prioritize effectively in the face of competing demands and work under pressure to strict deadlines. Full range of IT skills including Excel and PowerPoint. Education/Qualifications, Knowledge & Experience, Skills, Abilities and Attributes, HEART Values
Educated to first degree level or equivalent in Information Technology. Experience in managing a team. Understanding of Microsoft Access knowledge. Experience of complex IT systems and their management. Strong leadership, negotiation, and influencing skills with the ability to motivate and engage individuals and teams. Demonstrate commitment to Trust HEART values - Honesty, Equality, Accountability, Respect, and Teamwork. Experience of working in an Endoscopy environment. Awareness of management processes within the NHS. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer Name
London North West University Healthcare NHS Trust
#J-18808-Ljbffr
