Our client is a leading wholesale distribution business with a turnover in excess of GBP150m and employing over 500 staff. They have an opening in their Credit Management department for somebody ideally experienced in dealing with a large customer base.
KEY DUTIES:
Control specific sections of accounts within the sales ledger as part of a team. Build relationships with customers and ensure the highest level of service is delivered and maintained, and that accounts are kept within Credit Terms. Facilitate a high level of cashflow and minimise levels of overdue debt in line with set targets and Terms. Work with all internal departments in resolving customer discrepancies in a timely manner. Assist in managing cash allocation correctly as per customer payment advice and instructions. Maintain accurate and up-to-date customer details. Facilitate customer information requests as demanded by customer including statements and document copies. ESSENTIAL REQUIREMENTS:
Previous credit control preferred; high volume customer service experience with an understanding of the credit function would be considered. Excellent written and verbal communication skills. The ability to work as part of a team and individually. Computer literacy in application of Microsoft Word, Excel, Outlook, and the ability to pick up bespoke systems. Self-motivated individual with the ability to work under pressure. Customer-focused with a drive to deliver improved customer satisfaction. Good organisational skills. Numerate. Benefits:
Holidays increase with length of service. An additional day’s holiday for your birthday. Being able to purchase products at discount prices. Free parking on-site. Long service awards. Reward & recognition. Charity fundraising events. Opportunity for educational sponsorship. Pension scheme. Death in service scheme. Employee assistance programme. Company loyalty scheme.
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Control specific sections of accounts within the sales ledger as part of a team. Build relationships with customers and ensure the highest level of service is delivered and maintained, and that accounts are kept within Credit Terms. Facilitate a high level of cashflow and minimise levels of overdue debt in line with set targets and Terms. Work with all internal departments in resolving customer discrepancies in a timely manner. Assist in managing cash allocation correctly as per customer payment advice and instructions. Maintain accurate and up-to-date customer details. Facilitate customer information requests as demanded by customer including statements and document copies. ESSENTIAL REQUIREMENTS:
Previous credit control preferred; high volume customer service experience with an understanding of the credit function would be considered. Excellent written and verbal communication skills. The ability to work as part of a team and individually. Computer literacy in application of Microsoft Word, Excel, Outlook, and the ability to pick up bespoke systems. Self-motivated individual with the ability to work under pressure. Customer-focused with a drive to deliver improved customer satisfaction. Good organisational skills. Numerate. Benefits:
Holidays increase with length of service. An additional day’s holiday for your birthday. Being able to purchase products at discount prices. Free parking on-site. Long service awards. Reward & recognition. Charity fundraising events. Opportunity for educational sponsorship. Pension scheme. Death in service scheme. Employee assistance programme. Company loyalty scheme.
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