A fantastic opportunity has emerged for a Sheltered Scheme Manager to join one of Adecco's leading public sector clients on a temporary contract, initially for up to three months.
Based in Gravesend in Kent, and overseeing a sheltered scheme locally, this is a full-time role (35 hours per week, Monday to Friday). The successful candidate will be expected to deliver a support service that meets the needs of tenants. You will also need to ensure a high-quality management service to elderly tenants, ensuring maintenance, security, and communal safety are optimized at all times. The sheltered scheme comprises 56 apartments alongside communal facilities for over 55s.
Key Responsibilities:
Carrying out regular building inspections, identifying and reporting repairs, ensuring communal safety with a strong focus on fire safety. Effectively managing void properties within company policies. Helping to maintain a high standard of cleanliness, safety, and security within the building and the grounds by carrying out regular checks (e.g., testing essential systems, monitoring CCTV, etc.). Maintaining accurate records (visitor log book, health and safety checks, maintenance visit records, fire safety and alarm testing, and maintaining accurate PEP summaries, tenant files, and maintenance records). Using company databases effectively. Ensuring that elderly tenants' rights and dignity are respected, including maintaining a high standard of data security and management. Monitoring the work of the company's contractors to ensure a high-quality service and reporting any deficits. Managing anti-social behaviour within the scheme and explaining tenancy agreements and company policies to tenants, dealing with the first level of complaints. Proactively preventing rent arrears, addressing arrears, and assisting tenants to manage debt when known. Actively managing rent accounts and reporting activity to relevant managers. A car driver is essential for this role due to the requirement to visit different schemes when needed in the local area, as well as attend training in our client's Tunbridge Wells Head Office. A DBS is also required, as you will be working closely with vulnerable elderly clients. Only applicants with previous experience of supporting vulnerable, elderly clients need apply for this post. Interviews will take place in early/mid January 2025.
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Carrying out regular building inspections, identifying and reporting repairs, ensuring communal safety with a strong focus on fire safety. Effectively managing void properties within company policies. Helping to maintain a high standard of cleanliness, safety, and security within the building and the grounds by carrying out regular checks (e.g., testing essential systems, monitoring CCTV, etc.). Maintaining accurate records (visitor log book, health and safety checks, maintenance visit records, fire safety and alarm testing, and maintaining accurate PEP summaries, tenant files, and maintenance records). Using company databases effectively. Ensuring that elderly tenants' rights and dignity are respected, including maintaining a high standard of data security and management. Monitoring the work of the company's contractors to ensure a high-quality service and reporting any deficits. Managing anti-social behaviour within the scheme and explaining tenancy agreements and company policies to tenants, dealing with the first level of complaints. Proactively preventing rent arrears, addressing arrears, and assisting tenants to manage debt when known. Actively managing rent accounts and reporting activity to relevant managers. A car driver is essential for this role due to the requirement to visit different schemes when needed in the local area, as well as attend training in our client's Tunbridge Wells Head Office. A DBS is also required, as you will be working closely with vulnerable elderly clients. Only applicants with previous experience of supporting vulnerable, elderly clients need apply for this post. Interviews will take place in early/mid January 2025.
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