Our staff at Riverside Training will provide you with advice and guidance regarding all our training programmes and will discuss with you which programmes are suitable for your needs. When you have commenced our programmes, we are always available to offer our learners ongoing support throughout their training with us and are always available for extra guidance when required.
Further progression into business administration career.
Key Responsibilities:
Promote, advise and share learner engagement knowledge and understanding within the centre as required by the Learner Engagement Officer. Assist with maintaining the centre contract database and preferred supplier lists. Assist with obtaining and evaluating quotes for all departments as required. Assist with learner engagement data reports, cost comparison, spend analysis and record keeping. Support with market research. Ensure compliance and understanding of all financial procedures. Carry out administration tasks key to the functions of the department including ordering system, stationery requirements, and filing of hard copy and electronic documents. Daily monitoring of the apprenticeship email inbox and telephone line. Work Collaboratively with All Departments:
Respond to customer/supplier/stakeholder enquiries in accordance with RTS policies, processes and procedures and the latest regulations. Provide a professional customer service to both internal and external customers using a variety of mediums e.g., telephone, video call, email, and written correspondence. Undertake all mandatory staff development in a timely manner. Maintain strict confidentiality of all information and data within the department both internally and externally with full compliance with all college policies including GDPR, ensuring all data is stored securely and locked away appropriately. Level 3 Business Administrator Apprenticeship Standard:
End-Point Assessment (EPA). Attendance for day release at RTS with 1-2-1 support and tutorials between classes. First Aid Training. Working Hours: Monday - Thursday, 9.00am - 4.30pm.
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Promote, advise and share learner engagement knowledge and understanding within the centre as required by the Learner Engagement Officer. Assist with maintaining the centre contract database and preferred supplier lists. Assist with obtaining and evaluating quotes for all departments as required. Assist with learner engagement data reports, cost comparison, spend analysis and record keeping. Support with market research. Ensure compliance and understanding of all financial procedures. Carry out administration tasks key to the functions of the department including ordering system, stationery requirements, and filing of hard copy and electronic documents. Daily monitoring of the apprenticeship email inbox and telephone line. Work Collaboratively with All Departments:
Respond to customer/supplier/stakeholder enquiries in accordance with RTS policies, processes and procedures and the latest regulations. Provide a professional customer service to both internal and external customers using a variety of mediums e.g., telephone, video call, email, and written correspondence. Undertake all mandatory staff development in a timely manner. Maintain strict confidentiality of all information and data within the department both internally and externally with full compliance with all college policies including GDPR, ensuring all data is stored securely and locked away appropriately. Level 3 Business Administrator Apprenticeship Standard:
End-Point Assessment (EPA). Attendance for day release at RTS with 1-2-1 support and tutorials between classes. First Aid Training. Working Hours: Monday - Thursday, 9.00am - 4.30pm.
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