We are looking for a
Head of Local Marketing
to join our New Marketing team based out of Birmingham: Are you
passionate about transforming customer experiences in branches ? Do you
excel at creating seamless, omni-channel journeys
that connect online and offline
touchpoints? Contracted to
37.5 hours per week Monday to Friday
working 08:30 – 17:00 33 days annual leave
(including bank holidays) + Birthday Day off Benefits:
Enhanced family leave benefits, Agile working, Training academy, Buy and Sell annual leave, Free virtual GP service, accessible 24/7 & Staff discount on webshop & discounts in high-street stores. Head of Local Marketing – Key Responsibilities Customer Experience: Develop and map exceptional in-branch customer journeys. Branch Merchandising: Lead creative and effective branch merchandising strategies. Branch Format & Productivity: Optimize in-branch layouts and operations to enhance productivity and engagement. Omni-Channel Integration: Seamlessly connect the digital and in-branch experience for our customers. Partnerships & Offers: Foster third-party and local partnerships to enhance customer value and support commercial offers. Communication: Ensure clear, compelling in-store communications and Point of Sale (POS) materials. Data-Driven Insights: Improve our Net Promoter Score (NPS) through actionable insights and customer feedback. Leadership: Cultivate a learning-oriented, collaborative team culture where innovation is encouraged, and failure is a step toward success. Stakeholder Education: Advocate for digital solutions and educate stakeholders on their benefits. Customer Advocacy: Represent UK customers in group-level discussions to ensure their voice is heard. PLEASE APPLY ONLINE TODAY
and a member of the team will be in contact.
#J-18808-Ljbffr
Head of Local Marketing
to join our New Marketing team based out of Birmingham: Are you
passionate about transforming customer experiences in branches ? Do you
excel at creating seamless, omni-channel journeys
that connect online and offline
touchpoints? Contracted to
37.5 hours per week Monday to Friday
working 08:30 – 17:00 33 days annual leave
(including bank holidays) + Birthday Day off Benefits:
Enhanced family leave benefits, Agile working, Training academy, Buy and Sell annual leave, Free virtual GP service, accessible 24/7 & Staff discount on webshop & discounts in high-street stores. Head of Local Marketing – Key Responsibilities Customer Experience: Develop and map exceptional in-branch customer journeys. Branch Merchandising: Lead creative and effective branch merchandising strategies. Branch Format & Productivity: Optimize in-branch layouts and operations to enhance productivity and engagement. Omni-Channel Integration: Seamlessly connect the digital and in-branch experience for our customers. Partnerships & Offers: Foster third-party and local partnerships to enhance customer value and support commercial offers. Communication: Ensure clear, compelling in-store communications and Point of Sale (POS) materials. Data-Driven Insights: Improve our Net Promoter Score (NPS) through actionable insights and customer feedback. Leadership: Cultivate a learning-oriented, collaborative team culture where innovation is encouraged, and failure is a step toward success. Stakeholder Education: Advocate for digital solutions and educate stakeholders on their benefits. Customer Advocacy: Represent UK customers in group-level discussions to ensure their voice is heard. PLEASE APPLY ONLINE TODAY
and a member of the team will be in contact.
#J-18808-Ljbffr
