ICT Support Officer

Role: IT Support Officer Salary: 30,000 Location: Leamington Spa We currently have an exciting opportunity to work in a leading legal practice providing 1st and 2nd line IT support working with a variety of technology in a fast paced and varied environment. Key Responsibilities: To act as the first and second line of support to all staff To be responsible for resolving issues in an efficient and timely manner To assist with the management and administration of the Company's Servers, Desktops, Laptops, Telephony Services and Network Infrastructure as or when required To develop skills, expertise and understanding in any required areas that would improve delivery of support and management or administration of systems, software or services Resolve hardware issues with Desktops, Laptops, Peripherals and Printers to minimise disruption to end users Network administration/troubleshooting Liaising with third party support teams/consultants Knowledge and Experience: A minimum of 3 years' experience in an ICT role Hold a relevant ICT qualification Strong Microsoft Office skills Demonstrable experience of trouble shooting hardware and software problems Demonstrable experience working with the following; Windows 10, Windows Server, RDS, TCP/IP, DNS, Virtualization (Hyper-V, VMWare, etc) Office 365 administration Experience of structured cabling and setting up hardware is desirable Good communication skills and time keeping Driving licence and access to own car If you wish to be considered for this role, please apply with an up-to-date CV now. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.

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