We have an amazing opportunity for a 1st Line Support Engineer, to join an award-winning organisation, voted one of the UK s top 25 IT companies to work for in the UK and also a Microsoft Solutions Partner. Our client is looking for an experienced 1st Line Support Engineer, ideally with experience of working for a Managed Service Provider, to join their expanding service desk team.
Responsibilities:
Resolving 1st line technical issues on a busy service desk
Delivering high standard of customer care
Escalating problems where appropriate
Essential Experience:
MS Server
Exchange/Active Directory Management/0365
Windows 7, 8, 10
Apple OS and Apple Mac Support
MS Office Suite
Backup Technologies
Laptop/Desktop and thin client support
Exams towards certifications relevant for this role will be full paid for by the client. This role offers a fantastic benefits package and hybrid working (3 days in the office/2 days remotely).
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