The Forensic Low Secure Mental Health and Learning Disability Administration Team are seeking to recruit an enthusiastic, customer-focused, self-motivated Administrative Assistant to join our great reception team, working across two low secure units of the service (The Allington & Tarentfort Centres) on the Greenacres Site in Dartford.
The Forensic Low Secure Mental Health and Learning Disability Care Group care for men 18+ whose offending behaviour and complex mental health needs require care in a low secure setting.
It will require someone with great communication and customer service skills, be calm and confident in their approach, and who can work effectively with the various demands placed on the reception team. This is a full-time post consisting of shifts (Monday – Sunday), which will also include working bank holidays. Part Time hours can also be considered. Please speak to the manager.
*Previous applicants need not apply*
The role is varied and will incorporate tasks such as: Meeting and greeting all visitors including staff, patients, family/carers, and external colleagues, including undertaking appropriate security checks, i.e. ID. Using a biometric or equivalent system to perform key checks. Scanning and uploading documentation to clinical records. Maintaining Microsoft Outlook Calendars. General office duties, such as answering the telephone, dealing with queries, signposting, photocopying. Adhoc tasks as required i.e. maintaining/setting up spreadsheets, typing up minutes. Training other team members on key security and administration tasks.
This Assistant Administrator role is based within the forensic administration team. The successful candidate will work alongside other assistant administrators and with the wider Forensic administration team. We are a friendly and supportive team led by Teresa Utting who will support with training and career development should the successful candidate wish to progress further with their career within the NHS.
The ideal candidate will: Be able to demonstrate how they can work in line with our Trust Values: Respect, Open, Accountable, Innovative, Excellence, and Working Together. Enjoy working as a team but equally be okay working autonomously with minimal supervision. Have GCSEs in Maths and English (or equivalent) or NVQ Level 2/RSA2 (or equivalent). Have an opportunity to develop their knowledge and skills by undertaking an NVQ or further higher education. Have strong customer service skills. Have flexibility around shift patterns. Have a professional and confident manner during both face-to-face and telephone contact with patients, staff, and visitors. Have excellent organisational skills. Have good keyboard skills and good working knowledge of Microsoft Office. Have the ability to remain calm and professional when faced with sometimes changing and/or challenging situations. Have an opportunity for career progression within this role.
This advert closes on Sunday 5 Jan 2025. Proud member of the Disability Confident employer scheme A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.
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The Forensic Low Secure Mental Health and Learning Disability Care Group care for men 18+ whose offending behaviour and complex mental health needs require care in a low secure setting.
It will require someone with great communication and customer service skills, be calm and confident in their approach, and who can work effectively with the various demands placed on the reception team. This is a full-time post consisting of shifts (Monday – Sunday), which will also include working bank holidays. Part Time hours can also be considered. Please speak to the manager.
*Previous applicants need not apply*
The role is varied and will incorporate tasks such as: Meeting and greeting all visitors including staff, patients, family/carers, and external colleagues, including undertaking appropriate security checks, i.e. ID. Using a biometric or equivalent system to perform key checks. Scanning and uploading documentation to clinical records. Maintaining Microsoft Outlook Calendars. General office duties, such as answering the telephone, dealing with queries, signposting, photocopying. Adhoc tasks as required i.e. maintaining/setting up spreadsheets, typing up minutes. Training other team members on key security and administration tasks.
This Assistant Administrator role is based within the forensic administration team. The successful candidate will work alongside other assistant administrators and with the wider Forensic administration team. We are a friendly and supportive team led by Teresa Utting who will support with training and career development should the successful candidate wish to progress further with their career within the NHS.
The ideal candidate will: Be able to demonstrate how they can work in line with our Trust Values: Respect, Open, Accountable, Innovative, Excellence, and Working Together. Enjoy working as a team but equally be okay working autonomously with minimal supervision. Have GCSEs in Maths and English (or equivalent) or NVQ Level 2/RSA2 (or equivalent). Have an opportunity to develop their knowledge and skills by undertaking an NVQ or further higher education. Have strong customer service skills. Have flexibility around shift patterns. Have a professional and confident manner during both face-to-face and telephone contact with patients, staff, and visitors. Have excellent organisational skills. Have good keyboard skills and good working knowledge of Microsoft Office. Have the ability to remain calm and professional when faced with sometimes changing and/or challenging situations. Have an opportunity for career progression within this role.
This advert closes on Sunday 5 Jan 2025. Proud member of the Disability Confident employer scheme A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.
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