Technical Services Manager (Norton Folgate)

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Full time
Location: London
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Job offered by: British Land
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Category: IT & Technology
JOB TITLE: TECHNICAL SERVICES MANAGER DEPARTMENT: PROPERTY MANAGEMENT

LOCATION: LONDON (NORTON FOLGATE CAMPUS)

REPORTING TO: SENIOR TSM / CLIENT SERVICES DIRECTOR

TYPE OF CONTRACT: PERM

PLACES, PEOPLE, PREFER

Our purpose is to create and manage outstanding places which deliver positive outcomes for all our stakeholders on a long term, sustainable basis.

We are a FTSE 100 business with a strong balance sheet and £13bn of assets under management. But with just 600 employees, you're given the ability to make a big impact and elevate your career quickly.

Our diverse, passionate team of experts works on some of the most ambitious, innovative and sustainable projects in the country - from our high-quality campuses across central London to some of the top retail schemes in the UK - providing a rewarding career journey where you can shape how you grow.

We believe in shared success and enabling people to be themselves. If you want to feel listened to and understood in an environment where your opinions count and bright ideas are encouraged, you've come to the right place!

In our recent engagement survey, 93% of our employees stated they were proud to work for British Land!

THE ROLE

To implement and maintain effective management systems and procedures in the delivery and continuity of service of the Mechanical, Electrical, Transport and Public Health Services to the Tenant, while protecting and enhancing landlord assets within the Building/Estate. To contribute to the management of Health, Safety and Wellbeing for all users of the building/estate.

WHAT YOU'LL DO

Contract Management: Organise and attend Monthly meetings with associated contractors. Monitor, analyse and interpret the correct functioning of plant and systems via the Building Management System or other means. Carry out random checks of critical plant operation. Review Contractors reports and proposals. Carry out regular audits and inspections of all plant, related areas and equipment. Review contractor's proposals and switching schedules for electrical shutdown works to ensure optimum level of service to Occupiers and systems. Attend site during shutdowns and essential works as necessary. Attend site as necessary in the event of any emergency work or call out. Compliance: Verify Contractors Risk Assessments are up to date and appropriate to building and maintenance tasks. Ensure Pressure Vessel Written Scheme is up to date. Ensure Contractors Emergency Lighting Log Records are up to date. Management of Water Treatment regime ensuring that Water Treatment Manuals are up to date. Manage status of Lift Inspections and report via Lift minutes. Ensure that all statutory inspections are carried out by the due date and manage/monitor progress of actions via external reports spreadsheet attached to appropriate minutes. Provide day-to-day technical and operational support to Building Managers and Occupiers. Support to Building Management with Permit to Work System and check method statements where appropriate. Liaise with Building Management and Occupiers regarding operational and technical matters such as plant shutdowns and work impacting on Occupiers operation. Review Occupier License Applications and advise the Landlord accordingly of any impact on base build operations or any technical or lease concerns. Undertake regular audits of maintenance programme. Review call out sheets and investigate as necessary. Preparation and Management of engineering service charge budgets, to include procurement as per BEL's policies. Budget control, preparation of relevant specification, raising orders/instructions/contracts and verifying (processing) invoices. Analysis and management of all engineering data/reports, ensuring that appropriate action/follow up is achieved. Implementation, management and development of the Concept planned maintenance system, ensuring information, plant history, drawings and technical information is accurate and up to date. To ensure that the production of engineering service specifications, contracts and associated documentation properly represent the service requirement of the premises and are presented and executed in accordance with company guidelines. To ensure that the WCP Client Services Director and Building Management are regularly appraised of any new developments or issues of a problematic nature. To ensure new buildings and areas of public realm are handed over in accordance with WCP and BE guidelines. Set up new utility contracts for handed over buildings and public realm as required. To ensure that the Property's Electronic Security Systems are fully operational and maintained as per the Manufacturer's guidance and current best practice. Manage the soft landing and new building set up of the Norton Folgate Campus through Pre Practical Completion, Post Practical Completion and occupation.

ABOUT YOU

Essential:

Responsibility and ownership of complete engineering and electronic security service delivery Engineering Management Commercial awareness, business acumen Must have a customer-focused attitude and a flexible working style. Budget Management Excellent communication skills Strong leadership and motivational skills 3rd Party/Contractor Management Health & Safety Project Management, including demised tenant fit-out experience

Desirable:

Fabric Management Alterations/Fit-out

OUR SHARED VALUES Our values are what we stand for at British Land; they're not just a label on the door; they connect us every day to our vision, purpose, and strategy. They help us to promote an inclusive, positive, and collaborative culture. Bring your whole self Listen & Understand Smarter together Build for the future Deliver at pace

A REWARDING PLACE TO BE Our People - Just ask anyone why they love working here, and they will tell you it's the people. They're highly talented, passionate, and collaborative! We thank our people with rewards that feel rewarding.

OUR RECRUITMENT PROCESS If you enjoy bringing your whole self to work, share our values and are excited about our purpose, we'd love to hear from you! We are committed to providing an accessible and inclusive process.

Please note that we endeavour to get back to all applicants within 28 days. If you haven't heard from us within this period, please assume that you have been unsuccessful on this occasion.

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