Monitor Client Portals for new instructions to ensure these are dealt with in accordance with Service Level Agreements. Daily monitoring of the MoJ Claims Portal. Telephone calls to Brokers/Policyholders. Dealing with incoming proceedings to ensure Court deadlines are met and adhered to. Operate the Firm's quality procedures and information security systems as specified in the current edition of the Quality Procedures. Ensure the confidentiality and security of all practice and client's documentation and/or information. Required Experience
Previous administrative experience. Proficient in MS Office packages, knowledge of BigHand or Service Desk Plus. Good literacy and numeracy. Good typing skills. Please let us know if you require any additional support or adjustments to be made in order to submit your application to Kennedys.
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