We are looking for a highly motivated individual with a passion for providing exceptional levels of customer service. You’ll take the time to talk to people, build a genuine rapport, and identify exactly what it is that they want and need. Previous Motor Industry experience is not essential. This role might attract a candidate with a service background looking for a change of career.
We believe in developing you, providing a supportive and engaging place to work and offering training opportunities that keep you up to date with all the latest technologies to progress your career with us.
What we want from you…
Gather
customer and market data to understand what the customer needs.
Respond
to customer queries and resolve their objections.
Prepare
video presentations of vehicles.
Build a relationship
with the customer and be their point of contact.
Provide
customers with detailed and accurate quotations and cost calculations.
Highlight
additional services such as finance, insurance, accessories, and service plans.
Negotiate
terms of sales and agreements.
Achieve
agreed monthly sales targets.
Excellent
customer service skills.
Continue
to look after your customer at the beginning of their ownership experience.
Develop
and maintain full knowledge of all products, accessories, prices, and key features of your products.
Able
to work as part of a team and carry out daily tasks including pricing and picturing new stock for retail.
What you can expect…
Basic up to £25,000 pa plus commission.
Pension Scheme (compliant with Auto-enrolment).
28 days holiday with holiday pay.
Basic working month of 21/22 Days.
Saturday/Sunday included in a 5-day week.
About the company
We are a family-owned business which has been well established for 35 years.
Job Type: Full-time
Experience:
Sales: not essential.
Benefits:
Bonus scheme.
Company pension.
On-site parking.
Work Remotely: No.
A full valid UK driving licence is required for this role.
Pay: £25,000.00-£40,000.00 per year.
Application deadline: 15/12/2023 Reference ID: JAN 2025 Sales/Service Advisor
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