Retail Sales Associate ( Luxury )
Job Title:
Sales Associate Role Type:
Full Time Department:
Retail Reports to:
Retail Area Manager Location:
London – Marylebone or Hampstead Salary:
Competitive with commission We are looking for outgoing and confident individuals who know what it takes to offer a first-class service to our customers and who understand luxury retail. If this is you, come and join our team! The Role
We are looking for full-time sales associates to build long-lasting relationships with our customers and help them make the most of their free time by feeling good and looking great. As a Sales Associate, you are an ambassador of the brand, reflecting our ‘Feel-good Living’ ethos and our brand values in everything you do. Duties and Responsibilities
Work as part of a team – collaborating to ensure retail operational excellence and great customer care. Give a friendly welcome and use your outgoing personality to impact the customer experience. Identify customer needs and eloquently answer all product-related questions. Be an excellent storyteller – breathe life into our collections and fill the store with a ‘Feel-good Living’ vibe. Go the extra mile for every customer, particularly with regards to availability and sourcing. Develop strong product knowledge and respond to queries regarding price, look, feel, texture, and the key features of the Derek Rose collection. Capture customer details to expand the Derek Rose customer base and encourage repeat visits and customer loyalty. Take pride in the standards of the shop floor and work with the wider team to ensure we always look our best. Work with team members to ensure accurate stock management and replenishment. Flexibility to work across all London stores as required. Skills and Experience Required
Minimum of two years retail experience preferred. Fluent in English with the ability to build rapport with our customers; fluency in French/Arabic is an advantage. Confident and competent in welcoming and engaging our customers to form lasting relationships. Demonstrate passion for the brand and an affinity for our mission and values. Willing to adapt and take on new challenges. Immaculate, professional personal presentation as an ambassador for the Derek Rose brand. Target-driven and self-motivated. Demonstrate the ability to go above and beyond for our customers and inspire them to embrace Feel-good Living at all opportunities. Our Mission
We understand that our customers want to look good, feel good, and make the most of their free time. They enjoy and value their ‘me-time’ and catching up with friends & family. Our customers know that quality free time is central to their happiness and well-being. They embrace these special moments: time alone, time with friends, and time with family. As a life-loving brand, we share this belief, so we design exclusively for free time. We are pioneering and determined in our approach, developing products that enhance the enjoyment of these moments. If we can make this time one percent more enjoyable, more confident, more comfortable, then we have fulfilled our role. This contribution towards an elevated quality of life and, ultimately, our customer’s sense of well-being is what we call…Feel-good Living. This is a great opportunity for a passionate and talented sales associate to join our retail team across our 4 central London locations. Our Values
We are: Life Loving, Pioneering, Approachable, and Discerning. Direct applications only. No recruitment agencies. UK-based position.
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Sales Associate Role Type:
Full Time Department:
Retail Reports to:
Retail Area Manager Location:
London – Marylebone or Hampstead Salary:
Competitive with commission We are looking for outgoing and confident individuals who know what it takes to offer a first-class service to our customers and who understand luxury retail. If this is you, come and join our team! The Role
We are looking for full-time sales associates to build long-lasting relationships with our customers and help them make the most of their free time by feeling good and looking great. As a Sales Associate, you are an ambassador of the brand, reflecting our ‘Feel-good Living’ ethos and our brand values in everything you do. Duties and Responsibilities
Work as part of a team – collaborating to ensure retail operational excellence and great customer care. Give a friendly welcome and use your outgoing personality to impact the customer experience. Identify customer needs and eloquently answer all product-related questions. Be an excellent storyteller – breathe life into our collections and fill the store with a ‘Feel-good Living’ vibe. Go the extra mile for every customer, particularly with regards to availability and sourcing. Develop strong product knowledge and respond to queries regarding price, look, feel, texture, and the key features of the Derek Rose collection. Capture customer details to expand the Derek Rose customer base and encourage repeat visits and customer loyalty. Take pride in the standards of the shop floor and work with the wider team to ensure we always look our best. Work with team members to ensure accurate stock management and replenishment. Flexibility to work across all London stores as required. Skills and Experience Required
Minimum of two years retail experience preferred. Fluent in English with the ability to build rapport with our customers; fluency in French/Arabic is an advantage. Confident and competent in welcoming and engaging our customers to form lasting relationships. Demonstrate passion for the brand and an affinity for our mission and values. Willing to adapt and take on new challenges. Immaculate, professional personal presentation as an ambassador for the Derek Rose brand. Target-driven and self-motivated. Demonstrate the ability to go above and beyond for our customers and inspire them to embrace Feel-good Living at all opportunities. Our Mission
We understand that our customers want to look good, feel good, and make the most of their free time. They enjoy and value their ‘me-time’ and catching up with friends & family. Our customers know that quality free time is central to their happiness and well-being. They embrace these special moments: time alone, time with friends, and time with family. As a life-loving brand, we share this belief, so we design exclusively for free time. We are pioneering and determined in our approach, developing products that enhance the enjoyment of these moments. If we can make this time one percent more enjoyable, more confident, more comfortable, then we have fulfilled our role. This contribution towards an elevated quality of life and, ultimately, our customer’s sense of well-being is what we call…Feel-good Living. This is a great opportunity for a passionate and talented sales associate to join our retail team across our 4 central London locations. Our Values
We are: Life Loving, Pioneering, Approachable, and Discerning. Direct applications only. No recruitment agencies. UK-based position.
#J-18808-Ljbffr
