Help to Claim Adviser

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Full time
Location: Ashington
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Job offered by: Citizens Advice
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The Help To Claim service offers end-to-end support to help people make a new Universal Credit claim and be ready for when their first payment arrives. We deliver this service by telephone, email, and web chat.

We are looking for applications for a Help to Claim Adviser that demonstrate a good working knowledge of the benefits system and excellent IT skills to support clients in making and completing their new Universal Credit claim. You will have a passion for working with people, helping them through challenging situations, and a willingness to train and learn on the job.

We will also accept applications from candidates who are as yet untrained in benefits advice but can show a basic understanding of and interest in the subject and who have the skills and ability to train quickly.

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