Senior IT Field Engineer – GBP 40000

Role: Senior IT Engineer Location: Cheshire/Crewe Salary: 40,000 Benefits: 28 days Holiday, car allowance and pension Your Responsibilities: Collaborate with and support our dynamic team, fostering a culture of success. Harness your expertise to diagnose and resolve software and hardware issues, whether through remote networking or client site visits. Deliver top-tier customer care, ensuring efficient problem resolution and maintaining clear communication with clients. Provide 1st and 2nd line helpdesk support across various technical domains, including hardware, software, audio-visual, and telephone equipment. Embrace flexibility by tackling additional duties as needed, rising to meet evolving demands. Pursue Microsoft Certifications for IT Professionals, advancing your skills and knowledge base. Conduct IT audits for new customers, delivering insightful reports and recommendations while engaging with clients to discuss findings. Uphold clients' health and safety procedures and policies, ensuring the well-being of both customers and colleagues. Your Qualities and Skills: Exude professionalism and a positive attitude, embodying our commitment to excellence. Embrace a spirit of flexibility and eagerness to learn, seizing every opportunity to grow. Demonstrate initiative and problem-solving prowess, thriving in a dynamic environment. Communicate effectively, both verbally and in writing, maintaining polished presentation. Showcase stellar attendance and a team-oriented mindset, fostering collaboration and camaraderie. Possess expertise in networking, firewalls, and routing protocols, with knowledge of Microsoft's portfolio and Virtualisation Technologies. Navigate with ease through Microsoft Operating Systems and Office applications, leveraging your strong understanding of WAN & LAN networking concepts. Hold Microsoft certifications (desirable but not essential), demonstrating your commitment to continuous improvement. This role is suitable for a candidate who is looking to get into a senior role but also remain hands-on if needed. If you are interested then please apply or send your

CV to (tom.group.co.uk) .

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