Salary: Up to £55,000 + 17.5% annual bonus + benefits package
About the role This is a brand-new role, giving you the unique chance to shape and influence the future of claims management within the Wholesale Broking and Outplacement Services team.
As a Claims Development Consultant, you'll be at the forefront of delivering operational excellence within the NIS. You'll collaborate with third-party suppliers, insurers, and Agents to implement and maintain best practices, ensuring efficient claims administration and oversight of large losses. Your efforts will be crucial in delivering a high-quality customer and Agent experience.
You'll build and nurture effective working relationships, provide essential claims information to insurers, and drive process improvements. Additionally, you'll lead and mentor your team, handle complex claims issues, and offer performance insights to ensure exceptional service and compliance with regulatory requirements.
About you You’ll have extensive experience in claims handling, demonstrating a deep understanding of the intricacies involved in managing and resolving claims efficiently. Your background includes leading a claims team in a customer-focused and performance-driven environment.
As well as the above, we are looking for:
A keen eye for detail, ensuring accuracy and thoroughness in all aspects of your work.
Dedication to meeting the needs and expectations of customers, delivering high-quality service and support.
Strong communication skills, enabling you to convey information clearly and persuasively to various stakeholders.
Confidence in making informed decisions, balancing risks and benefits to achieve the best outcomes.
Ability to identify issues and develop effective solutions, demonstrating resourcefulness and creativity in overcoming challenges.
Benefits and Rewards When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:
Salary up to £55k dependent upon experience
Annual bonus (up to 17.5% of salary)
Contributory pension scheme, up to 20%, including your 8% contribution
25 days annual leave + bank holidays + buy/sell/save holiday trading scheme
A Family Friendly policy that helps you balance your work and family responsibilities
Access to savings at High Street brands, travel and supermarkets
£20 contribution to a monthly gym membership – subject to T&Cs
Health and wellbeing plan - cashback for dentist, opticians, physio and more
Access to voluntary benefits, including health assessments, private medical insurance and dental insurance
Employee Volunteering - volunteer in the community for one day each year
Life Assurance cover of 4 x salary
Employee discounts of 15% on a range of NFU Mutual insurance policies.
Working at NFU Mutual We’re one of the UK’s leading general insurance and financial services companies. For over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us. We pride ourselves on being “a great place to work” and we're one of only 60 companies across the globe to receive a Gallup Exceptional Workplace 2024 award.
Our ethos - of trust, respect and personal service - lies at the heart of all we do and has seen us build an enviable reputation for exceptional member loyalty. We have big ambitions for the future. And that’s why we’re looking for talented people to join our growing organisation.
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About the role This is a brand-new role, giving you the unique chance to shape and influence the future of claims management within the Wholesale Broking and Outplacement Services team.
As a Claims Development Consultant, you'll be at the forefront of delivering operational excellence within the NIS. You'll collaborate with third-party suppliers, insurers, and Agents to implement and maintain best practices, ensuring efficient claims administration and oversight of large losses. Your efforts will be crucial in delivering a high-quality customer and Agent experience.
You'll build and nurture effective working relationships, provide essential claims information to insurers, and drive process improvements. Additionally, you'll lead and mentor your team, handle complex claims issues, and offer performance insights to ensure exceptional service and compliance with regulatory requirements.
About you You’ll have extensive experience in claims handling, demonstrating a deep understanding of the intricacies involved in managing and resolving claims efficiently. Your background includes leading a claims team in a customer-focused and performance-driven environment.
As well as the above, we are looking for:
A keen eye for detail, ensuring accuracy and thoroughness in all aspects of your work.
Dedication to meeting the needs and expectations of customers, delivering high-quality service and support.
Strong communication skills, enabling you to convey information clearly and persuasively to various stakeholders.
Confidence in making informed decisions, balancing risks and benefits to achieve the best outcomes.
Ability to identify issues and develop effective solutions, demonstrating resourcefulness and creativity in overcoming challenges.
Benefits and Rewards When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:
Salary up to £55k dependent upon experience
Annual bonus (up to 17.5% of salary)
Contributory pension scheme, up to 20%, including your 8% contribution
25 days annual leave + bank holidays + buy/sell/save holiday trading scheme
A Family Friendly policy that helps you balance your work and family responsibilities
Access to savings at High Street brands, travel and supermarkets
£20 contribution to a monthly gym membership – subject to T&Cs
Health and wellbeing plan - cashback for dentist, opticians, physio and more
Access to voluntary benefits, including health assessments, private medical insurance and dental insurance
Employee Volunteering - volunteer in the community for one day each year
Life Assurance cover of 4 x salary
Employee discounts of 15% on a range of NFU Mutual insurance policies.
Working at NFU Mutual We’re one of the UK’s leading general insurance and financial services companies. For over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us. We pride ourselves on being “a great place to work” and we're one of only 60 companies across the globe to receive a Gallup Exceptional Workplace 2024 award.
Our ethos - of trust, respect and personal service - lies at the heart of all we do and has seen us build an enviable reputation for exceptional member loyalty. We have big ambitions for the future. And that’s why we’re looking for talented people to join our growing organisation.
#J-18808-Ljbffr
