POSITION SUMMARY
- Directly responsible for the sales and KPI performance in assigned department/s.
- Partnering with Brand Liaison Officer, Frasers buying, RL wholesale team to build on business opportunities and achieve business performance goals: Retail sales, increase AUR, seasonal sell outs etc.
- Leading weekly host store management meetings and participating in and contributing to regional Ralph Lauren meetings.
- Communicating with host store staff daily on individual sales goals, and other key performance indicators, product sales and other information to help them provide unparalleled service and achieve goals.
- Delivering company customer service initiatives and continually searching for ways to improve service; managing the store in a way that always services the customer first and manages tasks second.
- Collaborating in the recruitment, selection, supervision, and development of the team.
- Collaborating with the store management team on performance reviews and agreeing on Personal Development Plans to support retention.
- Training and testing the team on product knowledge.
- Communicating clear sales and service goals and expectations to the sales team, providing coaching, training, and constructive feedback on a regular basis.
- Using department business reports, profiling, and space analysis information effectively.
- Managing the department environment to ensure it represents the brand, complies with creative and product presentation.
- Establishing and maintaining effective replenishment processes in line with store requirements.
- Overseeing merchandise install directives and ensuring standards are effectively maintained.
- Promoting and managing a high level of security discipline.
The Rewards:
Basic rate salary £28,256 per annum Monthly commission Monthly and quarterly bonus 28 days holiday a year inclusive of bank holidays Group rewards and recognition 20% Staff Discount across all Frasers group Stores Excellent bonus scheme paid monthly Uniform discount EXPERIENCE & ATTRIBUTES
- You'll have a minimum of +3 years of progressive retail experience.
- You'll have a minimum of 2 years of store/department management experience in the service or fashion retail industry.
- To have an in-depth knowledge of the retail market including competitor activity.
- Possess strong communication and interpersonal skills, energetic and authentic showing a clear presence on the shop floor.
- A desire to build relationships, promote teamwork, and develop people.
- You'll be confident in giving feedback that promotes positive behavioral change.
- High level of analytical and reporting skill.
- To be action-oriented and solution-driven to achieve results.
- To be competent in IT systems including Excel and Microsoft Word.
- You'll be a team player who recognizes and celebrates the contributions and achievements of others.
#J-18808-Ljbffr
- Directly responsible for the sales and KPI performance in assigned department/s.
- Partnering with Brand Liaison Officer, Frasers buying, RL wholesale team to build on business opportunities and achieve business performance goals: Retail sales, increase AUR, seasonal sell outs etc.
- Leading weekly host store management meetings and participating in and contributing to regional Ralph Lauren meetings.
- Communicating with host store staff daily on individual sales goals, and other key performance indicators, product sales and other information to help them provide unparalleled service and achieve goals.
- Delivering company customer service initiatives and continually searching for ways to improve service; managing the store in a way that always services the customer first and manages tasks second.
- Collaborating in the recruitment, selection, supervision, and development of the team.
- Collaborating with the store management team on performance reviews and agreeing on Personal Development Plans to support retention.
- Training and testing the team on product knowledge.
- Communicating clear sales and service goals and expectations to the sales team, providing coaching, training, and constructive feedback on a regular basis.
- Using department business reports, profiling, and space analysis information effectively.
- Managing the department environment to ensure it represents the brand, complies with creative and product presentation.
- Establishing and maintaining effective replenishment processes in line with store requirements.
- Overseeing merchandise install directives and ensuring standards are effectively maintained.
- Promoting and managing a high level of security discipline.
The Rewards:
Basic rate salary £28,256 per annum Monthly commission Monthly and quarterly bonus 28 days holiday a year inclusive of bank holidays Group rewards and recognition 20% Staff Discount across all Frasers group Stores Excellent bonus scheme paid monthly Uniform discount EXPERIENCE & ATTRIBUTES
- You'll have a minimum of +3 years of progressive retail experience.
- You'll have a minimum of 2 years of store/department management experience in the service or fashion retail industry.
- To have an in-depth knowledge of the retail market including competitor activity.
- Possess strong communication and interpersonal skills, energetic and authentic showing a clear presence on the shop floor.
- A desire to build relationships, promote teamwork, and develop people.
- You'll be confident in giving feedback that promotes positive behavioral change.
- High level of analytical and reporting skill.
- To be action-oriented and solution-driven to achieve results.
- To be competent in IT systems including Excel and Microsoft Word.
- You'll be a team player who recognizes and celebrates the contributions and achievements of others.
#J-18808-Ljbffr
