Team Manager – Warehouse/Fulfilment

Team Manager Warehouse / Fulfilment Aylesbury Monday - Friday, 37.5 hours, days-based Up to GBP32,000 + benefits including access to CMI management qualifications Are you ready to lead and inspire in a fast-paced, customer-focused environment? As a hands-on Team Manager with this award-winning, dynamic and fast-growing business, you’ll oversee daily operations within your area, managing a small team and driving positive change to deliver service excellence for all customers. What You’ll Do: Optimise Operations: Using the Warehouse Management System (WMS) as a super user, ensure peak efficiency to deliver customer satisfaction at all times. Lead the Team: Train, manage, and motivate your warehouse team to solve daily operational challenges while achieving both short and long term performance targets. Operational Planning: Review and prepare workflows, staffing and space requirements, and equipment layout to ensure productivity, quality and customer service standards are met. Oversee Daily Tasks: Supervise accurate order fulfilment and end-of-day reporting. Ensure consumables are restocked, housekeeping standards are upheld, and storage space is maximized. Performance Management: Conduct reviews, manage attendance, and oversee staff development, investigations, and disciplinaries. Collaborate: Work closely with other managers, the stock control team and account managers, to meet daily operational goals and swiftly resolve issues. Health & Safety: Ensure the team operates in a safe and compliant environment by enforcing standards and completing daily MHE checks. Innovate and Improve: Drive process improvements, train staff on new processes, and lead change initiatives to enhance efficiency. What We’re Looking For: Proven people management skills and abilities in a similar environment; you’ll enjoy managing, coaching and mentoring others to deliver excellence. A natural leader with the ability to delegate to team members and deliver frequent direct feedback. Knowledge of warehouse procedures and policies. Able to work well under pressure and manage effectively to tight deadlines. Knowledge of Health & Safety procedures and legislation for warehouse operations. Strong tech skills, ideally previous WMS experience at super user level. Great problem-solving abilities and confidence in decision-making. A continuous improvement mindset. Why Apply? Opportunity to drive change and make a difference. Be part of a thriving, growth-focused business with an excellent, people-led culture. Access to CMI Management Qualifications following successful completion of probation period. We are proud to be an Equal Opportunities Employer.

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