Harrogate and District NHS Foundation Trust
**Applicants who have applied for this role in the last 6 months need not reapply**
The post holder will be responsible for providing a high quality service for those referred with a suspected cancer diagnosis to HDFT, liaising with primary care and the tumour sites that fall within the remit of the RDS at HDFT and with wider colleagues in the trust to assist in delivering the local and national cancer 28 day performance target.
The post-holder will work both directly and indirectly with patients and their carers to assist in coordinating the care of patients through their hospital care journey, providing the patient with the relevant information and coordinating any test preparations that need to be sent or collected by the patient. The post will require the coordination of appropriate services to maximise the delivery of streamlined diagnostic pathways, thereby improving quality of care and experience for patients and their carers and diagnosing cancer earlier.
Main duties of the job
The post-holder will support with coordinating the MDT meetings for the non-specific symptoms service, tracking the patient pathways, and providing comprehensive secretarial support to the service ensuring potential breaches of cancer waiting times are avoided or escalated to the RDS Lead.
The post holder will be responsible for the day to day line management of the RDS coordinator.
The purpose of this role is to support the clinical team for patients referred with a suspected cancer including non-specific symptoms to achieve definitive diagnosis by day 28 and provide comprehensive secretarial support to the service.
This role has been specially designed to support the optimal timed pathways and will require the post holder to evolve to support the pathway as it continues to refine over time.
The post holder is expected to be highly experienced within the hospital setting with knowledge and evidence of specialised terminology, educated to a level required to perform the role or equivalent experience.
The post-holder will actively support and contribute to the requirements of the service and ensure compliance with performance targets and quality standards required at a local and national level.
About us Harrogate and District NHS Foundation Trust (HDFT) cares for the population in Harrogate and the local area, as well as across North Yorkshire, Leeds and parts of the North East.
At HDFT we provide outstanding care to both our patients and our staff and we value Kindness, Integrity, Teamwork and Equality. If you're looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients' lives, HDFT could be the place for you!
We offer colleagues:
A supportive culture so colleagues can bring their whole selves to work.
Staff Recognition - as well as regular appraisals, we recognise achievements with our Making a Difference & Team of the Month Awards, along with annual Colleague Recognition Awards.
Employee Support and wellbeing - we offer a wide range of staff benefits including an Employee Assistance Programme, counselling service and a fast-track Physiotherapy service.
Please note, visa sponsorship is only available for certain roles. Please ensure the role you are interested in meets the criteria for a visa before submitting your application.
Please also be aware that the Trust
does not
offer relocation packages for Agenda for Change roles.
Job responsibilities For further information, please see attached Job Description and Person Specification or contact Juliette Harris on Juliette.harris2@nhs.net
Person Specification Education/Qualifications
5 GCSE's including Maths and English at grade C or equivalent
Knowledge of Microsoft Office packages e.g. Word, PowerPoint, Excel and other IT skills acquired through training and practical experience including internet/web skills
Relevant Health or Social Care experience
NVQ Level 3 or equivalent experience
Medical Secretary Diploma or equivalent
Experience coordinating a patient workload
Basic Communication Skills Training (e.g. Sage/Thyme) / basic counseling
Experience
Experience working with the public / patients in a healthcare environment
Previous administrative and organisational experience
Excellent written, verbal and interpersonal communication skills, with ability to communicate on a daily basis with people at all levels and in difficult circumstances
Experience of line managing staff and dealing with issues that can arise with staff management
Knowledge and experience of using Trust IT/patient record/information systems, e.g. ICS, ICE, WebV, Winscribe, CRIS
Audio typing experience
Previous experience working within a cancer service
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Harrogate and District NHS Foundation Trust
£26,530 to £29,114 a year per annum (pro rata)
#J-18808-Ljbffr
The post holder will be responsible for providing a high quality service for those referred with a suspected cancer diagnosis to HDFT, liaising with primary care and the tumour sites that fall within the remit of the RDS at HDFT and with wider colleagues in the trust to assist in delivering the local and national cancer 28 day performance target.
The post-holder will work both directly and indirectly with patients and their carers to assist in coordinating the care of patients through their hospital care journey, providing the patient with the relevant information and coordinating any test preparations that need to be sent or collected by the patient. The post will require the coordination of appropriate services to maximise the delivery of streamlined diagnostic pathways, thereby improving quality of care and experience for patients and their carers and diagnosing cancer earlier.
Main duties of the job
The post-holder will support with coordinating the MDT meetings for the non-specific symptoms service, tracking the patient pathways, and providing comprehensive secretarial support to the service ensuring potential breaches of cancer waiting times are avoided or escalated to the RDS Lead.
The post holder will be responsible for the day to day line management of the RDS coordinator.
The purpose of this role is to support the clinical team for patients referred with a suspected cancer including non-specific symptoms to achieve definitive diagnosis by day 28 and provide comprehensive secretarial support to the service.
This role has been specially designed to support the optimal timed pathways and will require the post holder to evolve to support the pathway as it continues to refine over time.
The post holder is expected to be highly experienced within the hospital setting with knowledge and evidence of specialised terminology, educated to a level required to perform the role or equivalent experience.
The post-holder will actively support and contribute to the requirements of the service and ensure compliance with performance targets and quality standards required at a local and national level.
About us Harrogate and District NHS Foundation Trust (HDFT) cares for the population in Harrogate and the local area, as well as across North Yorkshire, Leeds and parts of the North East.
At HDFT we provide outstanding care to both our patients and our staff and we value Kindness, Integrity, Teamwork and Equality. If you're looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients' lives, HDFT could be the place for you!
We offer colleagues:
A supportive culture so colleagues can bring their whole selves to work.
Staff Recognition - as well as regular appraisals, we recognise achievements with our Making a Difference & Team of the Month Awards, along with annual Colleague Recognition Awards.
Employee Support and wellbeing - we offer a wide range of staff benefits including an Employee Assistance Programme, counselling service and a fast-track Physiotherapy service.
Please note, visa sponsorship is only available for certain roles. Please ensure the role you are interested in meets the criteria for a visa before submitting your application.
Please also be aware that the Trust
does not
offer relocation packages for Agenda for Change roles.
Job responsibilities For further information, please see attached Job Description and Person Specification or contact Juliette Harris on Juliette.harris2@nhs.net
Person Specification Education/Qualifications
5 GCSE's including Maths and English at grade C or equivalent
Knowledge of Microsoft Office packages e.g. Word, PowerPoint, Excel and other IT skills acquired through training and practical experience including internet/web skills
Relevant Health or Social Care experience
NVQ Level 3 or equivalent experience
Medical Secretary Diploma or equivalent
Experience coordinating a patient workload
Basic Communication Skills Training (e.g. Sage/Thyme) / basic counseling
Experience
Experience working with the public / patients in a healthcare environment
Previous administrative and organisational experience
Excellent written, verbal and interpersonal communication skills, with ability to communicate on a daily basis with people at all levels and in difficult circumstances
Experience of line managing staff and dealing with issues that can arise with staff management
Knowledge and experience of using Trust IT/patient record/information systems, e.g. ICS, ICE, WebV, Winscribe, CRIS
Audio typing experience
Previous experience working within a cancer service
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Harrogate and District NHS Foundation Trust
£26,530 to £29,114 a year per annum (pro rata)
#J-18808-Ljbffr
