Head of Operations and Quality North West England
The role of Head of Operations & Quality has dual core responsibilities:
To lead and manage operational clinical and non-clinical services, ensuring they deliver person-centred, safe and effective care.
To be accountable for clinical leadership and clinical practice across their place of work, ensuring that a robust governance framework is in place to optimise standards, manage risk, and facilitate an open learning culture to support continuous quality improvement.
About us Every day of your life matters - from the first to the last. When you work for Marie Curie, you understand that better than ever. We're a passionate, committed and diverse team of more than 4,400 staff and 12,000 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left.
Job responsibilities Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country.
Your role in our mission includes:
Leading and managing operational clinical and non-clinical services.
Accountability for clinical leadership and practice.
Providing professional leadership for all non-medical clinical staff across the North West region.
Contract management and service reporting for all commissioned and non-commissioned services.
Working collaboratively with professional and multi-agency groups.
Additional Criteria for Success:
Senior professional with a proven background in managing operational services within a complex health or social care system.
Demonstrable experience in governance/clinical governance, quality, and continuous improvement.
Registered health or social care professional (e.g. Registered Nurse, AHP, Social Worker).
Track record of leading teams to deliver high-quality, safe, patient-centred care.
Hours:
Full time - 35 hours per week
Contract:
Permanent
Contractual Base:
Liverpool Hospice
What’s in it for you:
Annual leave allowance 25 days plus 8 public holidays (pro rata)
Competitive policy for parental/sick leave
Industry-leading training programmes
Defined contribution schemes for Pension
Life assurance for all employees
To Apply: Please upload your most recent CV and a cover letter detailing your experience and why you would like to work for Marie Curie.
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation are suitable for their roles and are committed to safeguarding all our people from harm.
We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued.
This role will be subject to receiving an enhanced DBS criminal record check.
Person Specification Qualifications
Relevant qualifications
Experience
Relevant experience
#J-18808-Ljbffr
To lead and manage operational clinical and non-clinical services, ensuring they deliver person-centred, safe and effective care.
To be accountable for clinical leadership and clinical practice across their place of work, ensuring that a robust governance framework is in place to optimise standards, manage risk, and facilitate an open learning culture to support continuous quality improvement.
About us Every day of your life matters - from the first to the last. When you work for Marie Curie, you understand that better than ever. We're a passionate, committed and diverse team of more than 4,400 staff and 12,000 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left.
Job responsibilities Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country.
Your role in our mission includes:
Leading and managing operational clinical and non-clinical services.
Accountability for clinical leadership and practice.
Providing professional leadership for all non-medical clinical staff across the North West region.
Contract management and service reporting for all commissioned and non-commissioned services.
Working collaboratively with professional and multi-agency groups.
Additional Criteria for Success:
Senior professional with a proven background in managing operational services within a complex health or social care system.
Demonstrable experience in governance/clinical governance, quality, and continuous improvement.
Registered health or social care professional (e.g. Registered Nurse, AHP, Social Worker).
Track record of leading teams to deliver high-quality, safe, patient-centred care.
Hours:
Full time - 35 hours per week
Contract:
Permanent
Contractual Base:
Liverpool Hospice
What’s in it for you:
Annual leave allowance 25 days plus 8 public holidays (pro rata)
Competitive policy for parental/sick leave
Industry-leading training programmes
Defined contribution schemes for Pension
Life assurance for all employees
To Apply: Please upload your most recent CV and a cover letter detailing your experience and why you would like to work for Marie Curie.
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation are suitable for their roles and are committed to safeguarding all our people from harm.
We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued.
This role will be subject to receiving an enhanced DBS criminal record check.
Person Specification Qualifications
Relevant qualifications
Experience
Relevant experience
#J-18808-Ljbffr
