Location:
Mercure Exeter Rougemont Hotel, Exeter Contract type:
Permanent Hours:
Full Time Posted date:
13/12/2024 Would you like to work for a company that gives you: £250, up to £1000 cash incentives when referring a friend to come and join our team - T&C’s apply Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up. Rewards your hard work by offering you the below team benefits when you join us: Meals provided whilst on shift Sales incentives and initiative rewards Discounted / Free use of leisure facilities – “Hotel specific” Stays in our hotels at discounted prices Even free stays in our hotels as one of our rewards & recognition incentives Opportunities for your personal development within the Hotel Group Brand Portfolio Fully funded apprenticeships – T&C’s apply Annual Holidays entitlements inclusive of Bank Holidays Opportunity to buy additional holiday entitlements Does the below sound like you? Passionate and willing to learn Positive attitude and someone who makes our guests smile Genuinely friendly and caring Enjoys working as part of a team Ambitious and hard working Good communication and excellent grooming standards Ability to work morning, afternoon/evening and weekends Deliver exceptional customer experiences all the time Klarent Hospitality are recruiting for a Sales Executive We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio, and we pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service. The Role: To take responsibility for all client and groups booked into the hotel through the sales and marketing department, ensuring that their needs in all areas, including bedrooms, meeting rooms, and food and beverage are being met. Act as a liaison between the sales department and the operations department on behalf of clients. Ensuring that all customer requests and inquiries are dealt with in an efficient and professional manner. Conduct a minimum number of calls per week to clients with potential business for the hotel. Maintain all market segment databases and ensure appropriate mailings are carried out. Conduct market research and telesales campaigns as required. Complete monthly reports and provide critical analysis to highlight current business levels and all new business received. Compile Key Accounts Plan for all existing and new accounts. Conduct site inspections and communicate the hotel's services to the guests. Assist with the coordination of corporate hospitality events. Attend weekly sales meetings. Maintain a professional and working attitude and demeanor towards other team members and clientele. Communicate and cooperate with management colleagues. Be aware of VIPs and show rounds, communicating this to the teams within the bar, restaurant, and conference. Make a positive contribution to the department meetings. Attendance at training sessions and willingness to develop skills and knowledge. Feedback from clients and guests. Contribute to the department achieving revenue and sales targets. Make a positive contribution to the hotel's overall SALT scores. Fulfillment of the job skills checklist. The 4-star Mercure Exeter Rougemont Hotel is located in the heart of Exeter and is an ideal location for both business and leisure. This beautiful Victorian hotel is the ideal place for business travellers and leisure. In Drakes restaurant in the hotel, the chef prepares traditional excellent British cuisine. In Drakes Bar and Nelson’s Lounge, the friendly staff will serve light snacks and cool drinks for you.
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Mercure Exeter Rougemont Hotel, Exeter Contract type:
Permanent Hours:
Full Time Posted date:
13/12/2024 Would you like to work for a company that gives you: £250, up to £1000 cash incentives when referring a friend to come and join our team - T&C’s apply Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up. Rewards your hard work by offering you the below team benefits when you join us: Meals provided whilst on shift Sales incentives and initiative rewards Discounted / Free use of leisure facilities – “Hotel specific” Stays in our hotels at discounted prices Even free stays in our hotels as one of our rewards & recognition incentives Opportunities for your personal development within the Hotel Group Brand Portfolio Fully funded apprenticeships – T&C’s apply Annual Holidays entitlements inclusive of Bank Holidays Opportunity to buy additional holiday entitlements Does the below sound like you? Passionate and willing to learn Positive attitude and someone who makes our guests smile Genuinely friendly and caring Enjoys working as part of a team Ambitious and hard working Good communication and excellent grooming standards Ability to work morning, afternoon/evening and weekends Deliver exceptional customer experiences all the time Klarent Hospitality are recruiting for a Sales Executive We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio, and we pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service. The Role: To take responsibility for all client and groups booked into the hotel through the sales and marketing department, ensuring that their needs in all areas, including bedrooms, meeting rooms, and food and beverage are being met. Act as a liaison between the sales department and the operations department on behalf of clients. Ensuring that all customer requests and inquiries are dealt with in an efficient and professional manner. Conduct a minimum number of calls per week to clients with potential business for the hotel. Maintain all market segment databases and ensure appropriate mailings are carried out. Conduct market research and telesales campaigns as required. Complete monthly reports and provide critical analysis to highlight current business levels and all new business received. Compile Key Accounts Plan for all existing and new accounts. Conduct site inspections and communicate the hotel's services to the guests. Assist with the coordination of corporate hospitality events. Attend weekly sales meetings. Maintain a professional and working attitude and demeanor towards other team members and clientele. Communicate and cooperate with management colleagues. Be aware of VIPs and show rounds, communicating this to the teams within the bar, restaurant, and conference. Make a positive contribution to the department meetings. Attendance at training sessions and willingness to develop skills and knowledge. Feedback from clients and guests. Contribute to the department achieving revenue and sales targets. Make a positive contribution to the hotel's overall SALT scores. Fulfillment of the job skills checklist. The 4-star Mercure Exeter Rougemont Hotel is located in the heart of Exeter and is an ideal location for both business and leisure. This beautiful Victorian hotel is the ideal place for business travellers and leisure. In Drakes restaurant in the hotel, the chef prepares traditional excellent British cuisine. In Drakes Bar and Nelson’s Lounge, the friendly staff will serve light snacks and cool drinks for you.
#J-18808-Ljbffr
