Documentation Officer

Job Description: Job Title: Documentation Officer Corporate Title: Officer Location: Chester Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow, and make an impact, along with the power to make a difference. Join us! Location Overview: Find us in the city of Chester, a destination renowned for its culture, history, and beauty. Working at Bank of America Chester offers a far-reaching global career for a world-renowned organisation, whilst being ideally situated against the backdrop of the rolling North Wales hills and the banks of the serene River Dee. Role Description: This job is responsible for supporting corporate clients with the documentation required to complete onboarding for new and existing legal entities. Key responsibilities include providing the client with ongoing support by holding regular calls and attending meetings to assist with completing documentation requirements to meet the laws, rules, and regulations across multiple jurisdictions. Job expectations include supporting the collection of legal, Anti Money Laundering (AML), and tax documentation to streamline client interaction and ease of onboarding. Responsibilities: You will manage the collection and review of AML, legal, and tax documentation for new and existing client onboardings. You will work with clients to agree to timelines, communicate documentation requirements, and address any necessary rework. You will lead client documentation walkthrough meetings to ensure clients understand requirements. You will update stakeholders on the onboarding process and highlight any challenges or delays. What we are looking for: You will have a keen attention to detail. You will have previous experience liaising with clients and customers. You will have experience managing stakeholders of all seniorities. You will have effective written and oral communication skills. Skills that will help (optional): Previous experience with cash management or client onboarding documentation will be advantageous. The ability to manage multiple ongoing projects and prioritize work effectively will be advantageous. Benefits of working at Bank of America: Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner. Competitive pension plan, life assurance, and group income protection cover if you become unable to work as a result of a disability or health reasons. 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum. The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness, etc. Use of a flex fund to use towards benefits. Access to an emotional wellbeing helpline, mental health first aiders, and virtual GP services. Ability to donate to charities of your choice directly through payroll and the bank will match your contribution. Opportunity to access our Arts & Culture corporate membership programme and receive discounted entry to some of the UK and Ireland’s most iconic cultural institutions. Opportunity to give back to your community, develop new skills, and work with new groups of people by volunteering in your local area. Bank of America: Good conduct and sound judgment is crucial to our long-term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mindset are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, socio-economic background, responsibilities for dependants, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications, and experience. We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.

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