Salary:
£28,242
Location:
Office-based in Reading (RG1 7QF) with potential travel to outreach offices in Berkshire.
The Role
As an Employment Adviser you will be providing a tailored employment support service to individuals to address barriers to gaining new employment with personalised support for individuals to achieve and sustain work, including supported job searching, re-training for a different sector and restoring self-confidence for work.
Ideal for people with customer-facing experience in advisory, coaching, or influencing roles who are comfortable working in a fast-paced environment with KPI's and targets.
You will be…
Managing a caseload of participants holding initial appointments and action plans to ensure appropriate and effective contractual activity is undertaken by all participants according to their level of job readiness
Addressing participants personal constraints to employment, providing challenge, advice, and guidance where appropriate to develop participants capability in the recruitment process ensuring they have the necessary skills and confidence to secure employment
Identifying, structuring and recommending vacancy and training solutions, working in close consultation with your team to meet the specific needs of participants and employers
Developing relationships and networks with key stakeholders including employers, Job Centre teams and funding providers
Delivering our customer service standards so that all participants are provided with the same high standard of service that maximises their chances of securing sustainable employment
Identifying employment and other work-related opportunities with employers through marketing candidates directly into employers.
Person Specification
About you…
Can you embrace our company values which are
Kindness, Respect, Integrity, and Innovation?
Experience, Knowledge and Qualifications
Experience of working in a customer focused environment delivering results and achieving targets
Ability to build rapport, engage and coach individuals to progress
Excellent interpersonal skills with the ability to work independently and as part of a team
Be enthusiastic and motivational building positive and encouraging relationships
Experience of Administration and using various IT systems.
IEP Level 3 or willingness to work towards
Knowledge of the employability sector.
Key Competencies:
Adaptability
Results focused
Customer centric
Rapport building
Resilience
Quality & compliance.
What else can we offer you?
You won’t work on weekends or bank holidays!
A monthly benefits scheme worth £500 with access to over 900 retailers
A cycle to work scheme that is open all year long!
Laptop and mobile phone for every employee!
Employee assistance programme (EAP). A telephone service offering various support services including emotional support, stress helpline amongst others.
The opportunity of an Institute of Employability Professionals (IEP) qualification for all employees
A two-week Induction and training programme
Company annual leave, including a buy/sell scheme
Free life cover!
Pension with a 4% match from Fedcap
Additional information
To learn more about our recruitment process, our Disability Confident Scheme and Access to Work please
click here.
Equality, Diversity, and Inclusion
Fedcap Employment is committed to applying equal opportunities at all stages of recruitment and selection, in line with its Equality, Diversity and Inclusion policy in addition to our duty under the Equality Act 2010 to have due regard to the need to eliminate discrimination; to advance equality of opportunity.
Fedcap Employment is a Disability Confident Leader employer and as such, any candidate with a disability will not be excluded unless the candidate is unable to perform a duty intrinsic to the role, having considered reasonable adjustments. Reasonable adjustments to the recruitment process will be made to ensure that no applicant is disadvantaged because of their disability.
Disability confident employer
Fedcap is a recognised Disability Confident Leader with commitments to aim to recruit, retain and develop disabled people within the company. We encourage applications from people with disabilities and will offer to support with reasonable adjustments where required.
Veterans and service personnel
Fedcap is positive about employing veterans and service personnel spouses or family members as part of our commitment to upholding principles of the Armed Forces Covenant.
Advert expiry:
If you are interested in the position we recommend applying at your earliest convenience. Fedcap reserves the right to withdraw a job advertisement at any time.
INDHP
#J-18808-Ljbffr
£28,242
Location:
Office-based in Reading (RG1 7QF) with potential travel to outreach offices in Berkshire.
The Role
As an Employment Adviser you will be providing a tailored employment support service to individuals to address barriers to gaining new employment with personalised support for individuals to achieve and sustain work, including supported job searching, re-training for a different sector and restoring self-confidence for work.
Ideal for people with customer-facing experience in advisory, coaching, or influencing roles who are comfortable working in a fast-paced environment with KPI's and targets.
You will be…
Managing a caseload of participants holding initial appointments and action plans to ensure appropriate and effective contractual activity is undertaken by all participants according to their level of job readiness
Addressing participants personal constraints to employment, providing challenge, advice, and guidance where appropriate to develop participants capability in the recruitment process ensuring they have the necessary skills and confidence to secure employment
Identifying, structuring and recommending vacancy and training solutions, working in close consultation with your team to meet the specific needs of participants and employers
Developing relationships and networks with key stakeholders including employers, Job Centre teams and funding providers
Delivering our customer service standards so that all participants are provided with the same high standard of service that maximises their chances of securing sustainable employment
Identifying employment and other work-related opportunities with employers through marketing candidates directly into employers.
Person Specification
About you…
Can you embrace our company values which are
Kindness, Respect, Integrity, and Innovation?
Experience, Knowledge and Qualifications
Experience of working in a customer focused environment delivering results and achieving targets
Ability to build rapport, engage and coach individuals to progress
Excellent interpersonal skills with the ability to work independently and as part of a team
Be enthusiastic and motivational building positive and encouraging relationships
Experience of Administration and using various IT systems.
IEP Level 3 or willingness to work towards
Knowledge of the employability sector.
Key Competencies:
Adaptability
Results focused
Customer centric
Rapport building
Resilience
Quality & compliance.
What else can we offer you?
You won’t work on weekends or bank holidays!
A monthly benefits scheme worth £500 with access to over 900 retailers
A cycle to work scheme that is open all year long!
Laptop and mobile phone for every employee!
Employee assistance programme (EAP). A telephone service offering various support services including emotional support, stress helpline amongst others.
The opportunity of an Institute of Employability Professionals (IEP) qualification for all employees
A two-week Induction and training programme
Company annual leave, including a buy/sell scheme
Free life cover!
Pension with a 4% match from Fedcap
Additional information
To learn more about our recruitment process, our Disability Confident Scheme and Access to Work please
click here.
Equality, Diversity, and Inclusion
Fedcap Employment is committed to applying equal opportunities at all stages of recruitment and selection, in line with its Equality, Diversity and Inclusion policy in addition to our duty under the Equality Act 2010 to have due regard to the need to eliminate discrimination; to advance equality of opportunity.
Fedcap Employment is a Disability Confident Leader employer and as such, any candidate with a disability will not be excluded unless the candidate is unable to perform a duty intrinsic to the role, having considered reasonable adjustments. Reasonable adjustments to the recruitment process will be made to ensure that no applicant is disadvantaged because of their disability.
Disability confident employer
Fedcap is a recognised Disability Confident Leader with commitments to aim to recruit, retain and develop disabled people within the company. We encourage applications from people with disabilities and will offer to support with reasonable adjustments where required.
Veterans and service personnel
Fedcap is positive about employing veterans and service personnel spouses or family members as part of our commitment to upholding principles of the Armed Forces Covenant.
Advert expiry:
If you are interested in the position we recommend applying at your earliest convenience. Fedcap reserves the right to withdraw a job advertisement at any time.
INDHP
#J-18808-Ljbffr
