Senior Internal Communications Officer – Workforce, Grade 12 (£47,040 – £49,083pa)

Senior Internal Communications Officer – Workforce Grade 12 (£47,040 - £49,083pa) Croydon Council is delivering a major transformation programme to ensure the council has a sustainable future providing the best possible services to residents. Many of our staff live and work in the borough. Our people are central to our success, and we are looking for someone who can help bring our People and Cultural Transformation Strategy to life with real stories, campaigns, and case studies. The role will work closely with our HR, recruitment, and workforce development teams. From employee brand to staff benefits, applicants should have experience working on people-centred communications. This is a new position that will help the council through its transformation, making sure people are engaged and informed. All change brings challenges, so we are looking for someone who has experience running change campaigns and creating engaging communications that cater to different working patterns and preferences. Experience managing communications campaigns and plans for large projects is a must. An understanding of employment law and experience running large staff engagement campaigns is desirable. Internal communications experience, preferably in the local government sector, is essential. Examples of work include: Developing a new content strategy for the council’s LinkedIn platform. Creating a people communications plan, covering everything from staff benefit campaigns to how to roll out employment policy updates. Facilitating employee engagement with change programmes through events, podcasts, and other creative channels. Carrying out user research to inform the development of our communications channels, ensuring they reach the right people in a style that caters to different needs. Please note: this role will be part of the internal communications team, but the role holder will also be responsible for the delivery of external communications relating to transformation. Sitting as part of the communications service, this is a full-time position (36 hours per week), based in central Croydon under the council’s hybrid working policy. If you are interested, please take a look at the role profile for more information about the essential criteria that will be used to shortlist candidates. You can find out more

here . If you have any questions, please email

internal.communications@croydon.gov.uk . To view the Senior Internal Communications Officer - Workforce role profile click here . Closing date: Tuesday 26 January @ 11.59pm Equal opportunities Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role. Croydon Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment.

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