Monday to Friday, hours between 14:00 - 22:12. Flexibility is required due to operational needs. What does the role involve? Leading a dedicated team of full and part time employees, you’ll hold regular one to one and team meetings and review the area’s performance and plans on a daily basis. Championing health and safety initiatives, increasing efficiency, and identifying areas of improvements are essential to your role. Supporting the Shift Manager, you will provide a high quality of service to our customers and ensure all operational targets are met. With line management responsibility, you’ll manage your team’s sick absence, attendance, training and development, and you’ll get involved in our programme of continuous improvement. What skills and experience are we looking for? We are looking for candidates who are flexible, can work under pressure, and possess excellent leadership and communication skills. As a leader within the business, you must demonstrate evidence on your CV of the following: Leadership Focus:
Ensures the basics are right, takes a 'one company' approach, creates positive energy, implements strategy, takes account of relevant issues. People Focus:
Understands the value of diversity & inclusion, uses delegation, coaching, empowerment and feedback, identifies and develops talent. Resilience Focus:
Is approachable, provides reassurance to others, agile in adapting to new challenges. Achievement Focus:
Ensures 'best day every day' by implementing standards of excellence. Improvement Focus:
Implements transformation, reduces costs and ensures value for money, embraces innovative work practices. Customer Centric Focus:
Implements a customer-first culture, introduces ways to improve the customer experience. Application process: If you are interested in applying, please complete your application online and submit your current CV. Assessment: The assessment is designed to enable you to showcase your suitability for management positions within Royal Mail. Job reference number 321427. About Us: At Royal Mail we connect companies, customers and communities across the country, delivering a ‘one-price-goes-anywhere’, universal postal service to more than 30 million addresses. We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required. Closing Date:
Tuesday 21st January 2025.
Please note, this advert may close early if the appropriate number of applications has been reached. Interviews expected:
Late Jan / Early Feb.
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