ONIVERSE is a fashion retail company specialised in the underwear, beachwear and hosiery market and in the UK we are operating three brands:
Calzedonia
Intimissimi
Intimissimi Uomo
We are looking for an enthusiastic and reliable individual to join our Company as Key Holder for our INTIMISSIMI store located in Westfield, London.
JOB DESCRIPTION
Delivering excellent customer service Ensuring the quality of customer experience delivered by the entire team. Following, achieving and exceeding daily and weekly sales targets and leading by example. Engaging in the development of the store turnover. Dealing with customer complaints and returns. Following up on all Company policies & procedures. Checking weekly store income & KPI`s (ATV, CCR, UPT). Checking daily/weekly statistics and store performance. PROFILE
Passion for fashion! Demonstrates enthusiasm for CALZEDONIA GROUP brands, products and quality. Previous experience in fast pace high street fashion retail is essential. Confident seller, willing to adapt and take on new challenges. Always presents a professional image. Able to communicate effectively, both verbally and in writing. Self-motivated, with the ability to work under pressure. Ability to multi-task and work in a fast-paced environment. High attention to detail at all times. Commercially aware. WHAT DO WE OFFER
Staff discount to all UK Calzedonia brands and worldwide Generous uniform allowance per brand. 28 days of paid holidays, increasing with internal growth. Extensive training on product knowledge and customer service. Career progression and personal development. Target bonus scheme. London travel scheme If you are interested in the above position, we are excited to hear from you!
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Delivering excellent customer service Ensuring the quality of customer experience delivered by the entire team. Following, achieving and exceeding daily and weekly sales targets and leading by example. Engaging in the development of the store turnover. Dealing with customer complaints and returns. Following up on all Company policies & procedures. Checking weekly store income & KPI`s (ATV, CCR, UPT). Checking daily/weekly statistics and store performance. PROFILE
Passion for fashion! Demonstrates enthusiasm for CALZEDONIA GROUP brands, products and quality. Previous experience in fast pace high street fashion retail is essential. Confident seller, willing to adapt and take on new challenges. Always presents a professional image. Able to communicate effectively, both verbally and in writing. Self-motivated, with the ability to work under pressure. Ability to multi-task and work in a fast-paced environment. High attention to detail at all times. Commercially aware. WHAT DO WE OFFER
Staff discount to all UK Calzedonia brands and worldwide Generous uniform allowance per brand. 28 days of paid holidays, increasing with internal growth. Extensive training on product knowledge and customer service. Career progression and personal development. Target bonus scheme. London travel scheme If you are interested in the above position, we are excited to hear from you!
#J-18808-Ljbffr
