Lead and manage the delivery and strategic development of high-quality services for a geographical service area that respond to customer, organisational and financial needs and result in the creation or continuation of sustainable services in support of business aims and objectives. Manage the financial performance of services within the service area, including setting and managing budgets, ensuring the commerciality of the service by meeting targets. Ensure that supported living activities meet all legislative and regulatory requirements to ensure a safe and secure environment for customers and minimising potential risks. Identify, plan, deliver and communicate new trends and insights relating to needs, behaviours and attitudes of current or potential future services. Develop and actively manage relationships with internal and external customers and stakeholders, identifying any shortfalls in service delivery and ensuring they are dealt with appropriately. Audit and monitor performance of the service area against key performance indicators and contracts, investigating reasons for poor performance, recommend improvements and manage the implementation of solutions. Manage the recruitment, performance management and development of quality staff to ensure that the resources are managed effectively to meet business needs. Key Requirements an OFSTED Registered Manager must have:
Comprehensive experience in young people’s Ofsted services (minimum 2 years). Experience of CQC, Ofsted, Housing Related Support and Older People’s Extra Care Services is desirable. Comprehensive knowledge of relevant current statutory legislation and good practice principles. Proven experience of local authority commissioning, budget preparation and cost control. Proven experience of working to deadlines and prioritising workloads. Proven experience of analysing and identifying problems and implementing effective solutions. Proven experience of stakeholder liaison and relationship building. Proven experience in staff management. Due to the nature of this role, a full, current driving licence is essential as is a willingness to travel. Benefits:
At least 25 days paid holiday, rising to 30 days after 5 years’ service (plus public holidays). A pension scheme with employer contributions. A variety of online discounts and rewards from major retailers. Health and well-being plans. Life assurance. Family friendly arrangements, including opportunities for flexible working. Tax efficient savings through our Cycle to Work scheme. A wide range of learning and development opportunities. If you are interested in the above position please apply, or for more information contact Michael White at Domus Recruitment.
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