Inside Sales Representative Africa and Middle East

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Full time
Location: London
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Job offered by: Authority Brands
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Category:
Inside Sales Representative Africa and Middle East

London, UK Req #158 Who We Are ACAMS is a leading international membership organization dedicated to providing opportunities for anti-financial crime (AFC) education, best practices, and peer-to-peer networking to AFC professionals globally. With over 100,000 members across 180 jurisdictions, ACAMS is committed to the mission of ending financial crime through the provision of anti-money laundering/counterterrorism-financing and sanctions knowledge-sharing, thought leadership, risk-mitigation services, ESG initiatives, and platforms for public-private dialogue. The association’s CAMS certification is the gold-standard qualification for AFC professionals, while its CGSS and CCAS certifications are for sanctions professionals and AFC practitioners working in the crypto space, respectively. ACAMS’ 60+ Chapters globally further amplify the association’s mission through training and networking initiatives. Visit acams.org for more information. Opportunity at a Glance ACAMS is seeking a motivated and results-driven Inside Sales Representative with a minimum of 2 years of experience in sales, specifically in business-to-consumer (B2C) environments, to focus on Africa and the Middle East. In this role, you will be responsible for selling [Company’s Products/Services] directly to consumers in Africa and Middle East countries. The ideal candidate is customer-focused, proactive, and has a strong ability to connect with a wide range of consumer demographics. Responsibilities Lead Qualification:

Identify and qualify potential customers in assigned markets through inbound and outbound calls, emails, social media, and other outreach methods. Sales Execution:

Present and promote [Company’s Products/Services] to prospective consumers, understanding their needs and offering tailored solutions suitable for market demands. Customer Relationship Management:

Build and maintain strong relationships with individual customers, ensuring customer satisfaction and fostering brand loyalty. Sales Pipeline Management:

Use CRM software to manage leads from assigned countries, track consumer interactions, and forecast sales opportunities. Negotiation & Closing:

Prepare and deliver accurate product information, negotiate with customers, and close sales, keeping in mind the price sensitivity and purchasing behaviours of assigned markets. Collaboration:

Work closely with the sales team and other departments (marketing, customer service, etc.) to align strategies and meet B2C sales goals in assigned markets. Market Knowledge:

Stay informed about industry trends, consumer preferences, and economic conditions in assigned countries to identify new sales opportunities. Qualifications: Minimum 2 years of experience in sales, with a strong focus on B2C sales. Proven ability to meet or exceed sales quotas in Africa and the Middle East or emerging consumer markets. Excellent communication, negotiation, and interpersonal skills tailored for diverse consumer audiences. Strong customer service skills with a customer-centric attitude. Ability to work independently and as part of a team. Experience using CRM software and other sales tools. Strong organizational skills and attention to detail. Bachelor’s degree in business, Marketing, or related field (preferred, but not required). Basic knowledge of AML, Sanction or Fraud space is a plus. Sales-driven mindset with a passion for exceeding targets in B2C environments. Ability to adapt to the purchasing behaviors and preferences of Africa and Middle East market consumers. Problem-solving skills with the ability to think strategically, particularly in Africa and Middle East consumer markets. Self-motivation and high energy level. Proven interpersonal skills and the ability to market, sell, and communicate programs to a wide audience. General PC and Microsoft Office skills required. Knowledge of LinkedIn Sales Navigator a plus. Languages: Fluent in French and English Arabic is a plus. EEO We are proud to be an EEO employer M/F/D/V. At ACAMS, we welcome everyone and have a strong commitment towards diversity and inclusion. We encourage our colleagues to be their true authentic selves and support laws that prohibit discrimination everywhere we do business. We also maintain a drug-free workplace.

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