Workshop Services Manager

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Full time
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Job offered by: Scania Nederland B.V.
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Category:
Working Hours:

Monday - Friday 08:30 - 17:00 Excellent benefits package, including: In-house training provided to support career progression 25 days holiday + public holidays which increases with service Competitive employer pension Discounts on major retail outlets, including groceries 4x basic salary life insurance Eligibility to receive an annual ‘Company Success Payment’ We have an exciting opportunity to join our Purfleet branch as Workshop Services Manager. You will be an organised leader, managing the team within the workshop, scheduling work, and planning daily operations, enabling you to deliver the best service to our customers. This role is to support the Branch Manager in the running of the workshop, ensuring customer satisfaction and developing the team around you. Key requirements: Organised:

forward thinking to plan and schedule workload, in a way that keeps the workshop running smoothly and safely. Customer service:

develop and manage customer relationships to ensure that customer needs are met, and services are developed to meet the future needs of the customer. Continuous improvement:

reviewing and amending process to make sure the workshop runs in the most efficient and productive way possible. Attention to detail:

operating with budgets, results, and targets in mind. Team player:

communicate with different departments to secure properly aligned workshop operations. Health & Safety:

health and safety comes first throughout the workshop. Next steps: If you like the sound of this position, please apply today. A member of the Scania Recruitment team will contact you to discuss your application. If you are successful at that stage, you will be invited to have a conversation with the hiring manager. We understand that every candidate is unique, and we strive to accommodate your needs. If you require any adjustments during the application process, please reach out to our Recruitment Team, and we’ll be happy to discuss these with you. Working for Scania is not just about the job. It’s about you too, and this is where the company goes the extra mile and provides an industry-leading employment package. We offer an excellent benefits package which includes a pension scheme, complementary life insurance, financial incentive schemes, and discounts on major retail outlets including groceries. At Scania, we invest considerably in colleague development, and you can expect to receive comprehensive training and career progression not only in the UK but throughout our Global organisation. We have a strong and supportive culture, where each individual is seen, respected, and has the potential to contribute. We trust each other to act and make decisions, and we believe in a more flexible future workplace based on individual needs. For us, diversity and inclusion is a strategic necessity. By having colleagues with the widest possible range of skills, knowledge, backgrounds, and experiences, we ensure we have the right people and together with an inclusive corporate culture, this drives our business forward. We want our colleagues to feel proud and happy to work for us, no matter where they are from or who they are, and we strive to achieve an inclusive and family-friendly environment for everyone. Scania is dedicated to delivering exceptional products and services to our customers and the successful candidate will reflect our core values: CUSTOMER FIRST, RESPECT, ELIMINATION OF WASTE, RESPONSIBILITY, and TEAM SPIRIT in all we do.

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