Field Services Engineer – MFPs – Kent
- £32,000 plus benefits + company car A highly successful, global business is looking for a personable Field Services Engineer to cover the Kent area. As the Field Services Engineer, you will be responsible for providing post-sales/implementation technical support services to customers including installation, troubleshooting, problem resolution, and maintenance for a range of MFPs/MFDs (Multi-Functional Printers and Devices). You will respond to customer questions regarding operation and malfunctions and advise customers on preventative maintenance and configuration adjustments to improve product performance and customer satisfaction. In addition, you will lead on the following: Installing, maintaining, and diagnosing machine faults as per Company Guidelines and SLAs on specified MFP equipment. Training customers to be proficient in the use of their equipment. Developing and maintaining a high level of product knowledge and skills. The ideal candidate will have previous experience supporting MFPs/Printers - taking apart to component level. The salary on offer for this role is up to £32,000 plus benefits including a company car.
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- £32,000 plus benefits + company car A highly successful, global business is looking for a personable Field Services Engineer to cover the Kent area. As the Field Services Engineer, you will be responsible for providing post-sales/implementation technical support services to customers including installation, troubleshooting, problem resolution, and maintenance for a range of MFPs/MFDs (Multi-Functional Printers and Devices). You will respond to customer questions regarding operation and malfunctions and advise customers on preventative maintenance and configuration adjustments to improve product performance and customer satisfaction. In addition, you will lead on the following: Installing, maintaining, and diagnosing machine faults as per Company Guidelines and SLAs on specified MFP equipment. Training customers to be proficient in the use of their equipment. Developing and maintaining a high level of product knowledge and skills. The ideal candidate will have previous experience supporting MFPs/Printers - taking apart to component level. The salary on offer for this role is up to £32,000 plus benefits including a company car.
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