Floor Manager (Coach) – Cheshire Oaks

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Full time
Location: Ellesmere Port
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Job offered by: Nike (New)
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Category:
Faça parte da equipe Nike, Inc. A NIKE, Inc. faz mais do que equipar os melhores atletas do mundo. É uma empresa onde você pode explorar seu potencial, superar barreiras e ampliar seus limites. Procuramos pessoas interessadas em crescer, pensar, sonhar e criar. A cultura da Nike se destaca por valorizar a diversidade e premiar a imaginação. A marca procura conquistadores, líderes e visionários. Na NIKE, Inc., tudo tem a ver com as habilidades e a paixão que cada indivíduo traz para um jogo desafiador que está em constante evolução. Trabalhar no varejo é ser o rosto da NIKE, Inc. Com um foco incansável em conhecimento dos produtos e atendimento ao cliente, as Equipes de Varejo da Nike proporcionam experiências valiosas aos clientes todos os dias. Uma carreira na Equipe de Varejo da Nike exige criatividade e ambição e oferece a oportunidade para você crescer ao lado dos melhores atletas, colegas e parceiros de varejo do mercado.

Do you know, what we are missing to create the best retail team on the globe? Someone like YOU! In our NIKE Retail Stores we use special job names for our positions: a Store Manager is called "Head Coach", an Assistant Store Manager is called "Assistant Head Coach", a department manager is called "Coach", a team leader is called “Lead“ and a Sales Associates is called "Athlete". As a Coach you are: Using your expertise in the field of exceptional consumer service to serve and deliver a premium brand experience to our consumers.

Leading, coaching and motivating the employees in your department and ensuring an excellent work atmosphere.

Managing the daily business in your department to reach sales targets (incl. digital services, visual merchandising, salesfloor).

Identifying and improving areas based on feedback given by consumers.

Being a brand ambassador for NIKE’s initiatives including training your team.

Ensuring that the store complies with all NIKE standards and guidelines.

Cooperating with your business partners across stores and HQ.

More specifically, our store structure consists of the 3 Coach roles below: COMMERCIAL Leading a team who can deliver efficient receiving of product, inventory accuracy to visual presentation standards.

Ensuring the smooth process of all inventories warranting our sales floor is always full, presentable and achieve brand standards.

Working alongside departments leads who will oversee the individual components (product receiving and visual presentation) whilst you will be responsible for the overall product journey in store.

Being responsible for monthly initiative launches.

Using our reporting tools to make the best commercial decisions.

Achieving accurate inventory to fulfill digital orders.

ATHLETE EXPERIENCE Ensuring the team is equipped to deliver the highest quality athlete experience.

Leading team Engagement on NIKE Community Ambassador activities.

Partnering with senior store leadership, you will oversee the hiring processes including onboarding.

Being responsible for store scheduling.

Working collaboratively with store team to implement & maintain a positive NIKE culture.

CONSUMER EXPERIENCE Leading by example and the delivery of our sales floor service and bring the consumer journey to life.

Ensuring the team is equipped with brand knowledge regarding all aspects consumer service including digital service enablers.

Completing specific training and share completion with athlete services.

Using data and analytics to provide insights and partner to achieve continuous improvement with senior store leadership.

What you get: Attractive salary that evolves with the market and experience.

Opportunity on receiving monthly bonus payments.

Attractive online and in-store employee discounts.

Attractive Benefits Package, Pension & Share scheme.

Exciting development and career opportunities.

Regular training on leadership, sales and products.

A dynamic and motivating environment which values Diversity, Equity & Inclusion (DE&I).

Staff dress to represent NIKE and foster our team spirit.

Access to sports activities.

Opportunities to participate in unique NIKE moments.

What you bring: A passion for NIKE and/or love of sport.

Experience in retail and/or leadership positions.

Very good command of English language (written and spoken).

Experience and competency in serving exceptional consumer service.

Ability to coach and develop a strong team.

Strong focus on communication.

Flexibility to work in shifts and on weekends.

Did we arouse your interest and do you want to support us on our mission “To bring inspiration and innovation to every athlete in the world.”? Apply now, easy way online. We are waiting for you!

A Nike, Inc. é uma empresa que sempre busca o crescimento e procura profissionais que desejem crescer conosco. Nós oferecemos um generoso pacote de benefícios, ambiente de trabalho casual, uma cultura diversificada e inclusiva e uma atmosfera elétrica que promove o desenvolvimento profissional. Não importa a localização ou a função, todos os funcionários da Nike compartilham uma missão empolgante: Trazer inspiração e inovação para todos os atletas do mundo. A Nike, Inc. tem o compromisso de contratar uma força de trabalho diversa. Os candidatos qualificados serão considerados independentemente de raça, cor, religião, sexo, nacionalidade, idade, orientação sexual, identidade de gênero, expressão de gênero, status de veterano ou necessidade especial.

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