Location:
Woodhatch Place, 11 Cockshot Hill, Reigate, RH2 8EF Description
We are committed to the development of our workforce.
This position is only available to applicants who already work for Surrey County Council.
We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all. This role has a starting salary of £52,047 per annum based on a 36 hour working week. We are excited to be hiring a new
Lead Delivery Manager
to join our fantastic Digital team. The team is based in Woodhatch Place in Reigate. The role is open to hybrid working and as a team we split our time between
working from home
and collaborating together in the office two days per week. This position is offered as a 12-month fixed-term contract or secondment opportunity. Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependants leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more Learning and development hub where you can access a wealth of resources About the Team
As an organisation we are focused on becoming a Digital Council and so as a Lead Delivery Manager you will work across the Council's Digital, Data & Tech Portfolio as part of a development team consisting of Robotic Process Automation (RPA) and Chatbot developers, who develop process automation and chatbots to help us deliver better services to our residents. About the Role We are excited to announce an opportunity for an Automation Delivery Manager to join our team. In this role, you will oversee the delivery of automation projects from the Discovery phase through to 'go live' and provide ongoing support during business as usual (BAU) operations. As our Delivery Manager, you will report to the Programme Manager and work closely with business partners, project managers, and team leaders across the organisation. Your primary responsibility will be to keep stakeholders informed about the latest Robotic Process Automation (RPA) and chatbot capabilities, while assisting teams in identifying suitable candidates for automation. You will play a crucial role in managing and prioritising all RPA and chatbot projects, ensuring they meet the definitions of 'Ready' and 'Done'. This involves arranging and facilitating workshops to demonstrate the latest capabilities of RPA and chatbots, and working closely with teams that may be impacted by or require knowledge of pending automation projects. A key aspect of your role will be to manage and track the benefits realisation for each project. You will ensure that benefits are agreed upon and tracked prior to any development. Upon go live, you will oversee handovers to services, ensuring they are well-prepared for BAU processes. Additionally, you will facilitate review meetings, such as 'Lessons Learned' sessions, to capture feedback and promote continuous improvement. You will also be responsible for exploring new capabilities and functionalities that can enhance our ways of working. Balancing the delivery of new automations with maintenance tasks is essential, as is minimising technical debt and the risk of failures by prioritising necessary maintenance work. Ensuring that folder structures and documentation are kept consistent and accurate is also a key part of your responsibilities. Shortlisting Criteria To be considered for shortlisting for this position your CV and personal statement will clearly evidence the following: Proven experience in managing digital design projects: ability to oversee and deliver digital design projects successfully Strong leadership and team management skills: ability to lead a creative team, fostering collaboration and high performance Excellent communication and stakeholder management: proficient in articulating design concepts and project updates to clients and team members Expertise in Agile methodologies: familiarity with Agile principles and practices to ensure efficient project delivery Problem-solving and critical thinking abilities: capable of addressing challenges and implementing effective solutions in a dynamic design environment Contact Us
Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. For an informal discussion please contact Bryan Smith by email at bryan.smith@surreycc.gov.uk or Dee Daffu at dee.daffu@surreycc.gov.uk. The job advert closes at 23:59 on 20th January 2025 with interviews to follow. We look forward to receiving your application, please click on the apply online button below to submit. Our Values Our values are as important as our abilities and shape who we are as an organisation. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
#J-18808-Ljbffr
Woodhatch Place, 11 Cockshot Hill, Reigate, RH2 8EF Description
We are committed to the development of our workforce.
This position is only available to applicants who already work for Surrey County Council.
We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all. This role has a starting salary of £52,047 per annum based on a 36 hour working week. We are excited to be hiring a new
Lead Delivery Manager
to join our fantastic Digital team. The team is based in Woodhatch Place in Reigate. The role is open to hybrid working and as a team we split our time between
working from home
and collaborating together in the office two days per week. This position is offered as a 12-month fixed-term contract or secondment opportunity. Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependants leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more Learning and development hub where you can access a wealth of resources About the Team
As an organisation we are focused on becoming a Digital Council and so as a Lead Delivery Manager you will work across the Council's Digital, Data & Tech Portfolio as part of a development team consisting of Robotic Process Automation (RPA) and Chatbot developers, who develop process automation and chatbots to help us deliver better services to our residents. About the Role We are excited to announce an opportunity for an Automation Delivery Manager to join our team. In this role, you will oversee the delivery of automation projects from the Discovery phase through to 'go live' and provide ongoing support during business as usual (BAU) operations. As our Delivery Manager, you will report to the Programme Manager and work closely with business partners, project managers, and team leaders across the organisation. Your primary responsibility will be to keep stakeholders informed about the latest Robotic Process Automation (RPA) and chatbot capabilities, while assisting teams in identifying suitable candidates for automation. You will play a crucial role in managing and prioritising all RPA and chatbot projects, ensuring they meet the definitions of 'Ready' and 'Done'. This involves arranging and facilitating workshops to demonstrate the latest capabilities of RPA and chatbots, and working closely with teams that may be impacted by or require knowledge of pending automation projects. A key aspect of your role will be to manage and track the benefits realisation for each project. You will ensure that benefits are agreed upon and tracked prior to any development. Upon go live, you will oversee handovers to services, ensuring they are well-prepared for BAU processes. Additionally, you will facilitate review meetings, such as 'Lessons Learned' sessions, to capture feedback and promote continuous improvement. You will also be responsible for exploring new capabilities and functionalities that can enhance our ways of working. Balancing the delivery of new automations with maintenance tasks is essential, as is minimising technical debt and the risk of failures by prioritising necessary maintenance work. Ensuring that folder structures and documentation are kept consistent and accurate is also a key part of your responsibilities. Shortlisting Criteria To be considered for shortlisting for this position your CV and personal statement will clearly evidence the following: Proven experience in managing digital design projects: ability to oversee and deliver digital design projects successfully Strong leadership and team management skills: ability to lead a creative team, fostering collaboration and high performance Excellent communication and stakeholder management: proficient in articulating design concepts and project updates to clients and team members Expertise in Agile methodologies: familiarity with Agile principles and practices to ensure efficient project delivery Problem-solving and critical thinking abilities: capable of addressing challenges and implementing effective solutions in a dynamic design environment Contact Us
Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. For an informal discussion please contact Bryan Smith by email at bryan.smith@surreycc.gov.uk or Dee Daffu at dee.daffu@surreycc.gov.uk. The job advert closes at 23:59 on 20th January 2025 with interviews to follow. We look forward to receiving your application, please click on the apply online button below to submit. Our Values Our values are as important as our abilities and shape who we are as an organisation. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
#J-18808-Ljbffr
Industry:
Government Administration
Specialties:
Adult Social Care and Public Health, Deputy Chief Executive's Office
Employees:
10,001+
Founded:
1889
Address:
11 Cockshot Hill, Reigate, Surrey, , GB, RH2 8EF
Every single person at Surrey County Council has a unique opportunity to make Surrey a better place to live. Whether it's by protecting people from harm, making Surrey's roads safer or conserving our beautiful countryside. We want to continue making Surrey an even better place to live and we understand the key to this is a workforce with different skills and life experiences. If you are looking for an organisation which actively promotes on-going learning, a challenging career path and rewards success, stop your job search with us. Working for Surrey means making positive and practical differences to the lives of people living and working in the county.
