IT Service Desk Engineer
Derby
Permanent
£22,000 – £28,000 (DOE)
IT Service Desk Engineer
needed for a permanent role in
Derby , providing IT technical support to clients across the midlands.
A chance to join an established IT Managed Services business with a proven track record spanning 20+ years.
Full UK Driving Licence and own vehicle preferred. Start ideally November/December 2024.
Key Responsibilities:
Providing day-to-day IT support to 1st/2nd line level for a diverse range of external customers.
Ensuring all actions are logged and managed via the IT helpdesk and visiting customer sites to complete IT service requests.
System monitoring, error logging, fault-tracking, and IT incident management to ensure maximum service availability.
IT asset tracking, service provisioning, and managing IT accounts for new starters/leavers.
Technical Environment:
Windows Server, Active Directory (AD), DNS/DHCP, Group Policies, Office 365, basic Networking.
Soft skills:
problem solving, attention to detail, logical, proactive, prioritisation, and strong customer service skills.
Benefits: £22-28k Salary (DOE) + pension + healthcare + 28 days holiday (including BHs) + support to gain IT accreditations + more.
#J-18808-Ljbffr
IT Service Desk Engineer
needed for a permanent role in
Derby , providing IT technical support to clients across the midlands.
A chance to join an established IT Managed Services business with a proven track record spanning 20+ years.
Full UK Driving Licence and own vehicle preferred. Start ideally November/December 2024.
Key Responsibilities:
Providing day-to-day IT support to 1st/2nd line level for a diverse range of external customers.
Ensuring all actions are logged and managed via the IT helpdesk and visiting customer sites to complete IT service requests.
System monitoring, error logging, fault-tracking, and IT incident management to ensure maximum service availability.
IT asset tracking, service provisioning, and managing IT accounts for new starters/leavers.
Technical Environment:
Windows Server, Active Directory (AD), DNS/DHCP, Group Policies, Office 365, basic Networking.
Soft skills:
problem solving, attention to detail, logical, proactive, prioritisation, and strong customer service skills.
Benefits: £22-28k Salary (DOE) + pension + healthcare + 28 days holiday (including BHs) + support to gain IT accreditations + more.
#J-18808-Ljbffr
