Field Service Engineer (Refrigeration)

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Full time
Location: London
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Job offered by: "Domex"
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Category:
Base Salary:

Base salary with the possibility to earn up to £40,000+ from performance-related bonuses. Status:

Full Time Job Type:

Permanent 40 hours per week, plus one Saturday per month on a rotating schedule. Who are we? We are Domex, an industry-leading domestic appliance repair specialist, dedicated to delivering exceptional service to our valued customers since our establishment in 2003. Our company takes pride in its representation of world-class brands, including LG, Beko, Whirlpool, and many others. With a strong presence across Greater London, parts of the Southeast, and the Midlands, we have witnessed remarkable growth, boasting a community of over 70 skilled engineers dedicated to excellence. What will your responsibilities be in this role?

Performing diagnostics and servicing repairs on kitchen appliances in customers' homes, specifically refrigerators; your role is also likely to include the repair of other kitchen appliances e.g. electric cookers, and possibly washing machines/dishwashers. Visiting customers generally within your surrounding postcode areas, eliminating long commutes. Managing your day using a user-friendly mobile app, including parts in-take, returns, technical information, and job completion. Maintaining communication with both customers and the office, providing updates and addressing issues where required. What skills and experience do you need?

A comprehensive understanding of electrical principles, acquired through a combination of education and work experience. Possession of an HVAC (Heating, Ventilation, and Air Conditioning) qualification is preferred. Experience in a hands-on trade, e.g. Service Engineer, Electrician, Technician, Maintenance Engineer, Refrigeration Engineer, or Air Conditioning Engineer. Possession of a valid manual car driving licence and comfort with daily driving. A customer-centric approach focusing on delivering excellent service and meeting customer needs. What will we offer you?

Earning Potential: Earn up to £50,000+ annually with a competitive base salary and performance-related bonus scheme. All-Inclusive Resources: Enjoy a company vehicle, a fuel card, tools and equipment, a uniform, and a smartphone. Well-Being Matters: Paid holidays, a pension plan, a range of health and lifestyle benefits, and the potential for overtime. Growth-Oriented: Elevate your skills with comprehensive training at our Head Office Training Academy, field training with an expert Field Supervisor, and ongoing support. Celebrate Success: Join our annual conference with service awards and top engineer bonuses, recognising your achievements. Apply today and start your journey at Domex, where your path to becoming an expert Domestic Appliance Engineer begins and your potential for success knows no bounds. At Domex, we take pride in being an equal opportunity employer dedicated to providing fair and equitable treatment to all our applicants and employees, promoting diversity and inclusion. Please note, this vacancy is for UK based applicants only. To apply for this job, you should be based within the following UK postcodes: All London postcodes + WD, EN, HA, UB, TW, KT, IG, RM, DA, BR, CR, SM, SL, GU, RH, BN and RG.

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