Elevation Recruitment Group is working with a market-leading business specialising in developing and integrating digital transformation solutions. They are looking for a Service Engineer to join their site in Glasgow.
Salary:
up to £55,000 Benefits: 25 days annual leave, 8 Bank Holidays, plus the ability to buy and sell up to 5 days per year Flexible start and finish times, including flexi-Fridays Competitive Employee Referral Award Scheme Life Assurance Pension Payment of professional membership fees Healthy Extras - Employee Assistance Programme, access to a practising GP, Confidential Advice Enhanced family-friendly policies The Service Engineer will be responsible for providing high-quality technical support and service to clients including troubleshooting, repairing, and maintaining equipment, as well as ensuring a high level of customer satisfaction. Key Responsibilities of the Service Engineer will include: Handle and respond to client incidents via call and attempt to troubleshoot and resolve over the phone Be able to respond to a client incident by travelling to sites at short notice and trying to resolve the incident Liaise with Clients to arrange planned trips and organise their specific requirements Mentor and guide junior engineers Drive technical discussions with the project teams and identify and resolve technical issues We would be keen to speak with Service Engineers with the following: Proven experience as a Service Engineer or similar role. Specific working knowledge and expertise in PLCs Familiarity with and experience in the application of system integration processes, tools, and technologies Experience of software development/hardware integration. Experience working on client sites Due to the nature of this role, you will need a valid driver’s license and willingness to travel as needed. Apply now, or for a confidential discussion about this Service Engineer role, please contact Nicole Lloyd.
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up to £55,000 Benefits: 25 days annual leave, 8 Bank Holidays, plus the ability to buy and sell up to 5 days per year Flexible start and finish times, including flexi-Fridays Competitive Employee Referral Award Scheme Life Assurance Pension Payment of professional membership fees Healthy Extras - Employee Assistance Programme, access to a practising GP, Confidential Advice Enhanced family-friendly policies The Service Engineer will be responsible for providing high-quality technical support and service to clients including troubleshooting, repairing, and maintaining equipment, as well as ensuring a high level of customer satisfaction. Key Responsibilities of the Service Engineer will include: Handle and respond to client incidents via call and attempt to troubleshoot and resolve over the phone Be able to respond to a client incident by travelling to sites at short notice and trying to resolve the incident Liaise with Clients to arrange planned trips and organise their specific requirements Mentor and guide junior engineers Drive technical discussions with the project teams and identify and resolve technical issues We would be keen to speak with Service Engineers with the following: Proven experience as a Service Engineer or similar role. Specific working knowledge and expertise in PLCs Familiarity with and experience in the application of system integration processes, tools, and technologies Experience of software development/hardware integration. Experience working on client sites Due to the nature of this role, you will need a valid driver’s license and willingness to travel as needed. Apply now, or for a confidential discussion about this Service Engineer role, please contact Nicole Lloyd.
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