Responsive Repairs and Voids Manager
Housing Maintenance and Asset Management
Permanent
37 Hours per week
NS13 £43,693 to £45,718 per annum
Following an internal move within the Council, we are now recruiting for a Responsive Repairs and Voids Manager to join our Housing Maintenance and Asset Management team.
You will work alongside the Housing Maintenance Manager in effectively planning, monitoring, and coordinating the provision of the Responsive Repairs and Voids service, taking responsibility for operational delivery.
What we can offer the successful candidate:
Enrolment in the career average local government pension scheme
Flexi scheme and hybrid working
A generous annual leave entitlement that increases with service
A whole host of family-friendly benefits
1 days’ paid volunteering leave
Access to a lifestyle benefits platform
A funded health cash plan
Free car parking to 30 June 2026
£10 a month gym membership at one of our four gyms in the district.
You will also be working with a great team, dedicated to delivering effective services for our tenants.
Your new role will include:
Carrying out
effective management of staff
within your team, maintaining good morale and a high standard of performance. Assisting with the
development and implementation of new processes and procedures
to support the efficient operation of the service. Setting and monitoring key performance indicators
that drive high performance, taking action to address any issues. Leading the effective and efficient delivery
of void property works. In conjunction with the Compliance team, ensuring that disrepair cases are handled in a
professional and efficient
manner. Responding to complaints effectively
and within set timeframes. What we’d like you to bring to our team: Proven experience of managing building maintenance works, ideally within the housing sector. Experience of successfully managing an operational team including direct employees and contractors. Experience of working with tenants and leaseholders. Ablility to organise and prioritise workload effectively. Resourceful, with a continuous improvement approach. Effective communication skills. Experience working with KPIs, to targets, and in within budgets to deliver an effective, efficient, and cost-effective service. If you feel that this is the role for you, then we look forward to receiving your application via CV and a covering letter demonstrating how you meet the essential criteria for the role. Closing Date:
19 January 2025 Interview:
30 January 2025 As an employer we will promote an inclusive working environment to maintain and develop a forward thinking and diverse workforce.
#J-18808-Ljbffr
effective management of staff
within your team, maintaining good morale and a high standard of performance. Assisting with the
development and implementation of new processes and procedures
to support the efficient operation of the service. Setting and monitoring key performance indicators
that drive high performance, taking action to address any issues. Leading the effective and efficient delivery
of void property works. In conjunction with the Compliance team, ensuring that disrepair cases are handled in a
professional and efficient
manner. Responding to complaints effectively
and within set timeframes. What we’d like you to bring to our team: Proven experience of managing building maintenance works, ideally within the housing sector. Experience of successfully managing an operational team including direct employees and contractors. Experience of working with tenants and leaseholders. Ablility to organise and prioritise workload effectively. Resourceful, with a continuous improvement approach. Effective communication skills. Experience working with KPIs, to targets, and in within budgets to deliver an effective, efficient, and cost-effective service. If you feel that this is the role for you, then we look forward to receiving your application via CV and a covering letter demonstrating how you meet the essential criteria for the role. Closing Date:
19 January 2025 Interview:
30 January 2025 As an employer we will promote an inclusive working environment to maintain and develop a forward thinking and diverse workforce.
#J-18808-Ljbffr
