South Midlands (Hybrid 3 days in the office, 2 days from home) Salary:
£65-78,000 + car allowance + bonus + career opportunities The Senior HR Shared Services Manager will build, shape, lead, and oversee the HR Shared Services operations across the UK. This role is pivotal in ensuring the seamless delivery of Payroll & Benefits Administration, Employee Services, Employee lifecycle administration, Data Management, Reporting, HRIS, Policies, & process, and Talent Acquisition process. The focus is to drive operational excellence by adhering to standards and SLAs while fostering a culture of continuous improvement and transformation. The role: Leadership and Management:
Lead and manage the HR Shared Services team, ensuring high-quality service delivery and excellent customer service. HR Operations:
Oversee HR operations including Payroll & Benefits Administration, Employee Services and lifecycle administration, HRIS delivery, Data Management, Reporting, and policies & process. Process Improvement:
Implement HR policies and procedures to improve efficiency and effectiveness. Drive standardisation, consolidation, automation, and process improvements. Compliance:
Ensure compliance with employment laws and regulations. Collaboration:
Collaborate with HR areas and business leaders to understand their needs and align HR services accordingly. Performance Monitoring:
Monitor HR metrics and use data to drive continuous improvement. Ensure adherence to standards and SLAs. Transformation:
Lead the identification, development, and execution of process improvement program initiatives, supporting the global strategic objectives of the Shared Services organisation. Employee Experience:
Improve Employee overall experience with HR services by focusing our support on self-services with proper standards. Strategic Outsourcing:
Key projects, for example, payroll outsourcing. Technology Integration and Automation:
Lead HRIS agenda (Workday) to implement updates to HR technology, maintain and enhance current systems. The person: Degree educated and L7 in HR related field. Progressive HR experience with a strong background in leading an HR Shared Services Centre. Knowledge, skills, and experience in HR operations, HR Shared Services, project or system implementations, and/or change management in complex organisations. In-depth experience with payroll systems and vendors, HRIS systems such as Oracle, SAP and SuccessFactors, Workday. Experience in building and leading high performing teams. Dynamic style and thrives in a fast-paced environment. Outstanding strategic and operating skills. Strong team player and able to delegate tasks and enable team members to perform. Able to “think outside the box” to influence concepts or solve challenges. Demonstrate excellent negotiation and communication skills. If you're a passionate and talented individual who is ready to embrace new challenges and drive this new department, please email your CV.
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