Services Manager

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Full time
Location: Southend-on-Sea
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Job offered by: Forward Leeds
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Category: IT & Technology
Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities through mental health, drug and alcohol, housing, and related support.

We have almost 200 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 125,000 people.

Service Manager - HAGA Full Time, Permanent, Monday to Friday 37 hours per week You may be required to work outside the above hours depending on service needs; this time will be given back to you.

Who are we? Waythrough is a vibrant and growing charity with over 30 years' experience working with individuals, families, and communities affected by health and social inequalities across the country with a focus on improving people’s wellbeing. Waythrough is one of England’s most successful home-grown charities. We have over 1,100 staff and around 100 volunteers providing services for over 20,000 people. Our specialist services include substance use, clinical, employment training and education, housing services, housing support, health, young people, and families’ services.

About the role As the Service Manager at Haringey, you will join us in our pursuit of excellence, striving to provide the highest standards of service quality and performance to support our service users who have been affected by drug and alcohol use. Presently, HAGA is one of the only services within the region that solely delivers support for those who need alcohol support. You will work autonomously and innovatively to support colleagues to achieve the best possible outcomes for our service users and the community. The successful candidate will be based on site and report into the Area Manager.

Ideally you will have the following:

Experience within the Drug and Alcohol sector is required

CQC registered manager or work towards

Ability to manage teams and delegate accordingly.

What can Waythrough offer you? We prioritise the well-being of our workforce and offer flexible working opportunities to support a healthy work-life balance. In return for your invaluable contributions to Waythrough, we provide a range of benefits designed to enhance the lives of our team members.

Possibility of further management training (NVQ level 5)

Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 year’s service)

Annual leave purchase scheme

Enhanced occupational sick pay

Enhanced employer contribution to your workplace pension

Death in service benefit

Free Will writing

Eyecare vouchers

Blue light card discount

Fantastic learning and development opportunities, including free training courses

Work-life balance - flexible working and family-friendly policies

Employee Assist Programme and Humankind Support Networks

Waythrough is an equal-opportunity employer. If you feel that you would fit with our values & ethos, are passionate about supporting people, but maybe don’t feel you have the experience required, talk to us about your transferable skills. For the right people, we can provide development to help you realize your potential.

We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.

If you require support with your application or would like to request a paper application, please contact the Recruitment Team on 01325 731 160, alternatively you can email us at people.recruitment@waythroughorg.uk

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