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Detailed job description and main responsibilities
Assist with the compiling and maintenance of the course calendar.
Utilise a SOP for each course and update/enhance as required.
Set up links for course payments and deal with payments and refunds.
Utilise and update forms for course bookings, registers, and course feedback. Update and improve as required.
Create copies of course booklets and resources as stipulated in SOPs.
Organise catering and refreshments for courses.
Keep accurate and reportable records of all course activity, delegates, faculty, and income and expenditure.
Advertising of courses will be circulated internally and externally and will be visible on the Health Academy social media platforms and websites.
Ensure faculty receive course information including links to associates teaching materials and pre-course information in a timely manner.
Shortfalls in delegate numbers will be identified in a timely manner and the Team will be made aware of delegate numbers as a matter of course.
Raise orders using the Trust e-proc system.
Person specification
Qualifications and Education
Essential criteria
Educated to GCSE level or equivalent with Grade C or above in English & Maths. Administration qualification or proven experience. Knowledge and Experience Essential criteria
Experience of working within the NHS. Excellent administrative skills with a knowledge of time-efficient admin systems such as electronic forms and QR codes. Evidence of introducing new administrative systems and processes to improve productivity. Competent in Microsoft Office applications such as Outlook, Excel, Word, MS Teams. Experience of working within a team as well as autonomously. Understanding of and a commitment to confidentiality. Experience of maintaining basic profit and loss spreadsheets. Desirable criteria
Experience of working with education or organising events. Knowledge of business generation and marketing processes. Experience of using social media to promote business activity/course events. Knowledge of medical terminology. Raising invoices, ordering. Thanks for taking the time to view this advert; we're looking forward to receiving your application. You should be aware that the vacancy may close earlier than the published date if sufficient applications are received, so it would be best to apply as soon as you can. We'll contact you by e-mail to update you on the progress of your application, so please check the e-mail account that you applied from (including spam/junk) regularly. We are committed to promoting equality of opportunity, celebrating and valuing diversity, and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership, neurodiversity, or veteran status are encouraged to apply for this post. To support you in your application process, we've created a What we can offer you guide that shows what you can expect when you join our hospitals. The guide includes links to our strategic aims and objectives as well as our values, development support, and rewards and benefits. We recognise that the recruitment process may present barriers for some and you may need personal adjustments to enable you to participate in our recruitment process. Please make contact with the recruitment team at the earliest opportunity to ensure that measures can be put in place to enable your application for this post.
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Educated to GCSE level or equivalent with Grade C or above in English & Maths. Administration qualification or proven experience. Knowledge and Experience Essential criteria
Experience of working within the NHS. Excellent administrative skills with a knowledge of time-efficient admin systems such as electronic forms and QR codes. Evidence of introducing new administrative systems and processes to improve productivity. Competent in Microsoft Office applications such as Outlook, Excel, Word, MS Teams. Experience of working within a team as well as autonomously. Understanding of and a commitment to confidentiality. Experience of maintaining basic profit and loss spreadsheets. Desirable criteria
Experience of working with education or organising events. Knowledge of business generation and marketing processes. Experience of using social media to promote business activity/course events. Knowledge of medical terminology. Raising invoices, ordering. Thanks for taking the time to view this advert; we're looking forward to receiving your application. You should be aware that the vacancy may close earlier than the published date if sufficient applications are received, so it would be best to apply as soon as you can. We'll contact you by e-mail to update you on the progress of your application, so please check the e-mail account that you applied from (including spam/junk) regularly. We are committed to promoting equality of opportunity, celebrating and valuing diversity, and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership, neurodiversity, or veteran status are encouraged to apply for this post. To support you in your application process, we've created a What we can offer you guide that shows what you can expect when you join our hospitals. The guide includes links to our strategic aims and objectives as well as our values, development support, and rewards and benefits. We recognise that the recruitment process may present barriers for some and you may need personal adjustments to enable you to participate in our recruitment process. Please make contact with the recruitment team at the earliest opportunity to ensure that measures can be put in place to enable your application for this post.
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