Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content. What you'll do:
Shift Pattern – Days and Night (5 days on / 5 days off) To ensure effective operation of our diverse range of broadcast systems and the timely detection and resolution of faults in order to achieve the highest possible service availability for our customers. Drive incident resolution and effectively manage communications to ensure everyone remains informed and reassured during incidents. Perform a range of proactive checks that predict and prevent platform incidents. Quickly assimilate new services and ways of working to support continual change. Seek ways to improve processes and drive availability. What you'll bring:
Excellent organisational and communication skills. Experience interrogating monitoring systems. Strong troubleshooting skills. Ability to apply Known Fixes. Confident escalating Technical Issues. Strong reporting/logging skills. The rewards
There's one thing people can't stop talking about when it comes to
#LifeAtSky : the perks. Here’s a taster: Sky Q, for the TV you love all in one place. The magic of Sky Glass at an exclusive rate. A generous pension package. Private healthcare. Discounted mobile and broadband. A wide range of Sky VIP rewards and experiences. Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It’s a place where you can explore what if, how far, and what next. But better doesn’t stop at what we do, it’s how we do it, too. We embrace each other’s differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we’ll back you all the way.
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Sky is one of Europe’s leading media and entertainment companies and is part of Comcast Corporation, a global media and technology company that connects people to moments and experiences that matter. At Sky, we Believe in Better. It’s in our DNA. We’re famous for innovation. We offer the world’s smartest TV, Sky Glass; our plug and play streaming puck, Sky Stream; the best aggregation platform, Sky Q; and streaming services NOW and WOW. We provide connectivity you can count on in mobile, fast, secure, reliable residential and business broadband, as well as smart home protection through Sky Protect. We’re Europe’s premium content producer. We create award-winning original content, produce the biggest live sporting events, and we provide free access to news and the arts. We believe that we can have a positive impact on society, by supporting and creating tens of thousands of jobs, addressing digital inequality, being a diverse and inclusive employer, and becoming net zero carbon by 2030.
